"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"The product looked great but several pens didn’t work. I purchased the light up Oems for a banquet and when people went to turn them on about 15 so far didn’t light up. Not sure how many in the box I didn’t open yet won’t either. But nice people to order from. "
"I have been buying these calendars for several years now. My customers love them!! They are very nicely made and beautiful pictures. Amsterdam Printing Company is very easy to work with and very accommodating!!"
"The calendars are good quality, however the spiral bind is separated on almost every calendar. This makes the pages come out and it is not easy to get them all back in. Last years calendars were much better."
“We are sorry to hear about the problem with the calendar binders and will have a customer service agent reach out. We will make sure to get this resolved for you. Thank you for making us aware.”
"I ordered calendars for all of my customers as a Christmas present. The price was terrific, excellent quality in the printing and the shipping was fast! What more can you ask for? Great job!"
"Shipping and everything was great!"
"I had a great customer service experience. The quality of the product was excellent but the packaging was very very poor. As a result many of the ceramic products were broken in transit."
“We're happy to hear that you think our customer service team is great. We weren't happy to find out that some of the mugs were damaged during transit. There is a credit issued on your account for the damaged pieces and if there is anything else we can do for you, please don't hesitate to contact us. Thank you for the feedback.”
"WE USED TO HAVE ISSUES IN THE PAST. BUT NOW THAT WE HAVE BEEN REORDERING THE SAME PENS OVER AND OVER, ALONG WITH OTHER ITEMS. EVERYTHING IS DONE TO PERFECTION :)
THANKS"
"Very easy to order, shipped quickly and the products look great!"
"They botched the customized printing. Didnt print the company name and logo. Incomplete fax number. Completely reformatted the layout. To think that they bothered to send me a proof to approve prior to print. I assumed it would come out as planned. Nope. Epic fail. They had no explaination as to how they could have send those out. I mean, dont they have a person who reviews at least one sample of the product and compare it to the proof. I have to words.
Now the company has to wait another week or so to reprint and send the correct one (hopefully, before the end of the year).
"
“We are terribly sorry about the imprinting error and for the inconvenience it has created. Your replacement order is set for production this week, so the good news is you'll have the corrected order very soon. Thank you for the review.”
"What I heard from my customers was "I love this box" - the pens looked amazing!!! Excellent choice to display your brand. Amazing customer service support. Will work with them again."
"good and fast service. happy with the order i made"
"After meeting a rep from Amsterdam Printing at the Saratoga City Center, I was impressed with the pricing and followed up with emails to order custom-printed coffee mugs. I received the mugs and was so very impressed with the printing, the customer service (I picked up the mugs to keep shipping costs down--they worked with me on that option) and the PRICE! Other national, online vendors could NOT have matched the pricing options of Amsterdam Printing. I will gladly do business with them again, and have already recommended the business to others. "
"I took a chance, invested in my business, and now have high quality calendars to promote my business to my audience. Thanks, Amsterdam, for striving for excellence."
"WE RECEIVED CALENDARS WITH UN AUTHORIZED PRINTING.
SENT AN EMAIL ON 11/03/2017, SOME AGENT NAMED SONALI RESPONDED THAT SOMEONE WILL CONTACT.
SO FAR NOT ANY FURTHER RESPONSE.
ONE EMAIL WAS SENT TO SONILI YESTERDAY, STILL NO ANSWER"
“We apologize for the imprint error and see that an agent did contact you to start a resolution. Please don't hesitate to contact us if you still need assistance. Thank you for the review.”
"Great product, great customer service!I had a really hard time figuring out which was the right Mark and how to design it the way I wanted. I called the company and spoke to someone who is able to design it with me right on the phone and make sure I have the right product at the right price. It was exactly as I had hoped when it arrived. Very happy!"
A rep from Amsterdam Printing , amsterdamprinting, has responded:
“ We are truly sorry the item that you received did not function as promised. We understand your disappointment, and apologize for any inconvenience that this may have caused you. It is our intention to provide only the highest quality items to our customers, and we regret that your product slipped past our quality measures. We offer 100% Satisfaction Guarantee on our products and will have an agent contact you to have this resolved. Thank you again for bringing this issue to our attention—please don’t hesitate to contact with any further concerns.”