"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"I really like the calendars that I received. They are very colorful and every picture is done with very fine detail. I absolutely love all of the pictures. These calendars are nicer than any other company that I have ordered from before.
My biggest problem with my purchase is that I give these out to my customers and like I said they are very nice but when they were hole punched they were not done right. I am disappointed in the way that it looks because it was double punched. I think that for the money that I spent I expected more. Very disappointed about that. Not sure if I will order again."
"Loved my Shirts, product quality is excellent. Received in a timely manner. Will refer others and will continue shopping."
"One night I seen an advertising and decided to order some pens since you guys were offering a good deal, free logo, and shipment within a couple days. Chose to use the send bill in 10 days if credit is good. Figured why not I have a 720 score. That was not the case got woke up 7:30am next morning wanting payment for the whole purchase to go forward. I said ok screw it lets get the order going and paid for it. Next morning I wake up go to computer check status of pens. Says on hold due to problems. So I called to see what the problem was they cant put logo on pen so there goes the free logo. there is more next day I wake up order on hold again so I call see what the problem. They didn't get my info for pens needed to redo or something. Now a 3rd problems again order on hold. Nobody calls you to tell you that theres problem you gotta figure out on own and call yourself but they sure call wanting payment right away first day. Half my order finally got shipped. Call again cause of problems. lady gave me a small discount on second set of pens because I was about to cancel. Second set finally shows take in mind they ship with in 2 days not even close took almost 3 weeks get my order. 2 pens missing out of second batch but they charged me for more. 5 pens so far are stuck and willnt click up and down. Not so sure was worth the cheaper price definitely didn't get free logo and took 3 times as long as other company. Unless some dramatic happens I will never order here again oh yeah poor customer service first 2 people were completely rude. only reason I gave no stars is that lady that gave me a discount stopped me from cancelling. Missed out on dozens off opportunities to hand out pens because of all the delays. Thumbs down never would recommend."
“We apologize about your disappointing order experience. Upon review, we were able to confirm that your order was shipped in two shipments. One four days after your original order date with the other shipping a week from the original order date. This item does advertise two days production time and we are genuinely sorry for the inconvenience of the order holds. We will have an agent from our customer service department contact you to review the issue with the pens that aren’t working correctly to see what we can do. Thank you for the review.
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"Responded to an offer and I am very pleased with the pens I will use as an insert with my packages. They came super fast and I have gotten a compliment on them already."
"Excellent Ceramic quality but the logo imprint was not very good. I was expecting a bright orange logo but it was actually a pale washed out pink/ peach color. Nothing like the picture "
“We are really sorry to find out the orange imprint isn't as bright as you would like to see and will have an agent contact you. We offer 100% Satisfaction Guarantee and will make sure this order is the way you would like it to be. Thank you for the review.”
"The pens are great. They are appealing to the eye, very sharp looking. Grip is comfortable and the pens write smoothly. "
"I have just ordered another batch of Briarwood Pens from Amsterdam Printing. They are a great pen at a great price. They portray the professional image that I desire in a marketing tool. It puts a great first impression in front of potential customers. Louise has always taken care of all of my business needs."
"Amsterdam totally screwed up my order. Yes, I ordered the lip balm. But I ordered multiple colors and flavors. I ordered the second week in Nov. They canceled the first order and never contacted me!!! When I called after it was 3 days past the due date, they couldn't even tell me why it had been canceled. When I finally got it...10 days late...they were all the same color and cotton candy flavored. Yuck!! I've ordered from this company for years...
But I may never again!!"
“We are beyond sorry for your order experience. It was truly not our intention to cause this inconvenience and hope that the discount we applied is satisfactory. We see that we have already been advised of this situation but encourage you to contact us if you still wish any further assistance. We really appreciate your feedback. We also hope for the chance in the future to prove we are a company that can give you a great order experience as you have seen with your past orders.”
"Love the calendar. Customer service needs help, serious help."
"This stylish and functional pen/stylus/penlight is a great way for me to leave a lasting impression with prospects. It is something you just cannot through away and several of my clients have asked if they could have more than one. Good job Amsterdam. I love it!"
"We love our pen's! They write so nicely!"
"These pens are a big hit for my business. Everyone loves them that i give them too. I would def recommend anyone with a business to get these."
"Second order of two different products and they both have been to quality and arrived quickly. Thanks!!"
"Amsterdam Printing Company is truly the best quality for the money and is most often less the its competitor's. "
"The Woodland Calendar looks great with our company information on it! Will probably order again next year."
A rep from Amsterdam Printing , amsterdamprinting, has responded:
“We offer 100% Satisfaction Guarantee and have reached out to offer assistance. Please contact our office so that we can handle this issue and resolve. We apologize for the problem and look forward to making this right. Thank you for the review.”