"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"Susan did a great job and was incredibly fast! "
"I was having problems making selections and making sure my Logo was correct. The representative who helped me did a fantastic job, and I was able to order just what I needed. "
“Thank you so much for your fantastic review! We're thrilled to hear that our representative was able to assist you with your logo selections and ensure you got exactly what you needed. Personal service is so important to us, and it’s wonderful to know we hit the mark! We appreciate your feedback and look forward to serving you again in the future!”
"I have used Amserdam Printing for years. The quality is always good. Shipping seems reasonable. And when I need help, they are there! They speak English well. They are kind and get to the point. They don't mind doing the simple things, like place an order for me. Of course I could do it on my own. But when they are in the middle of answering my questions, they are also moving forward with taking my order. But not in a pressure kind of way, in a helpful manner. And I don't feel obligated to order until I am ready. They knkow their products and systems and also offer samples!
I tried another company that sent a promotion. It took 5 minutes of talking to their customer services, who was put out with my call in order, for me to be done with them. They didn't offer samples on the pens I was interested in. The gal sighed with annoyance after every question SHE asked and I asked. Skipped many necessary questions, and was unapporachable when asked basic questions. Even got defensive when I called her out on her crappy attitude! I gave her a second chance and it continued. I hung up and went straigt back to Amsterdam where I was treated well again! Amsterdam has excellent customer service!"
“Wow! Thank you so much for this fantastic review! We're thrilled to hear that you've had such positive experiences with us over the years. It's wonderful to know that our team's kindness and efficiency have made your ordering process smooth and stress-free. We pride ourselves on our customer service and are so glad that you find our support helpful and knowledgeable. Your continued trust in Amsterdam Printing means the world to us, and we can't wait to serve you again soon!”
"I was frustrated when using a code at checkout. The price would change over time as I updated my cart then went back to the original amounts."
“I understand how frustrating it can be when pricing changes unexpectedly during the checkout process. It's important for our customers to have a smooth and transparent experience. Your feedback about the pricing codes will be taken into consideration, and we'll work to improve the checkout experience. If you have any specific details or examples you'd like to share, please let us know so we can assist you further.”
"Nina from Customer Service worked with me extensively to ensure that everything was done not just adequately but well. I have valued that with Amsterdam for several years now and recommend them without reservation."
“Wow, thank you so much for your amazing review! We're thrilled to hear about your positive experience with Nina and our customer service team. It’s fantastic to know that our efforts have met your expectations over the years. Your recommendation means the world to us, and we can't wait to continue providing you with exceptional service in the future!”
"she went above and beyond helping me."
“Thank you so much for your wonderful review! We're thrilled to hear that our sales person was able to go above and beyond to assist you. Your satisfaction means the world to us, and we truly appreciate your kind words. We're here to help anytime you need us!”
"What should have been a simple set up for ordering a calendar with text took 2 people 2 days to get set up. Multiple time when I tried to “go back” to make changes, it just erased everything and made me start over. "
“I'm sorry to hear about the challenges you faced while trying to order your calendar. It sounds frustrating to lose your progress and have to start over multiple times. We strive to make our ordering process as seamless as possible, and it's clear we fell short in your case. Thank you so much for speaking with me so we can resolve your issues. Your feedback is invaluable, and we'll use it to improve our system. If there's anything specific we can assist you with or if you need help completing your order, please let us know. Your satisfaction is important to us.”
"clear and distinct pricing great description of merchandise easy and clear ordering process"
“Thank you so much for your fantastic review! We're thrilled to hear that you found our shopping experience easy and that our pricing and product descriptions met your expectations. It's wonderful to know that the ordering process was clear and straightforward for you. We appreciate your feedback and look forward to serving you again!”
"These pens write Great and are very Stylish.
The only issue was when I received them the barrels on all the pens were lose and had to be tightened.
I lost some barrels in the shipment.
Called the company and they sent me some replacements. The clerk I talked too was very understanding.
I highly recommend them. You can’t go wrong dealing here. Give them an AAAAAAA+++++
Sterling Ball"
“Wow! Thank you so much for taking the time to share your fantastic experience! We're thrilled to hear that you love the pens and find them stylish and easy to write with. We're also glad that our team could assist you with the issue you encountered. Your kind words and recommendation mean the world to us! We appreciate your support and look forward to serving you again in the future! AAAAAAA+++++ back at you!”
"Great communication. Prompt service. Shelby is why we stick with you guys."
“Wow, thank you so much for your amazing review! We're thrilled to hear that Shelby provided you with excellent service and communication. It means the world to us to know that she's made such a positive impact on your experience. We’re so grateful to have you as a loyal customer and can’t wait to continue serving you!”
"Great Reliable Company,
I order pens with our Logo. Engraving looks great, speedy delivery also
we order calendars every year and they are great also! "
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our pens and calendars. It means the world to us to know that you appreciate the quality of our engraving and the speed of our delivery. We're excited to continue providing you with reliable products year after year!”
"Great and experienced customer service"
“Thank you so much for your amazing review! We're thrilled to hear that you loved our work and that our customer service team made a positive impact on your experience. Your satisfaction means the world to us! We look forward to helping you again in the future!”
"IT WAS GREAT SERVICE. THANKS."
“Wow, thank you so much for your amazing review! We're thrilled to hear that you loved our products and had a great experience with our service. Your satisfaction means the world to us, and we can't wait to serve you again in the future!”
"Agent was very accommodating."
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our customer service. Our team always strives to be accommodating and provide the best support possible. Your kind words mean a lot to us!”
"Easy order placement and friendly customer service."
“Thank you so much for your amazing review! We're thrilled to hear that you enjoyed our friendly service and found the order placement easy. Your satisfaction means the world to us, and we can’t wait to assist you again in the future!”
A rep from Amsterdam Printing , TG_Amsterdam, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that Susan provided you with such speedy and excellent service. Your satisfaction means the world to us, and we can’t wait to help you again soon!”