"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"Marisol is very god in following up orders and takes care of her clients in terms of pricing and explaining details"
"The customer service agent, I believe her name was Christiana, was very professional, concise, and knowledgeable. The interaction was brief and easy. Being a buyer for two facilities I appreciate that very much. Everyone's time is valuable and I was happy Amsterdam had all the pertinent information at hand and all the information I needed. Great job!"
“Wow! Thank you so much for the fantastic review! We're thrilled to hear that you had such a great experience with Christiana. It's wonderful to know that her professionalism and knowledge made your interaction easy and efficient. We truly value your time and are committed to providing all the information you need to make the buying process smooth. Your appreciation means the world to us, and we can’t wait to assist you again in the future! Great job indeed!”
"Order calendars every year and are pleased with the quality.
We use to order a different slim pen that Amsterdam offered until they discontinued it.....we were VERY disappointed. We started ordering the current slimline pen that they have, the only problem is it comes with black ink only and we prefer blue ink. The pen is a very nice slim pen."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you order our calendars every year and are always pleased with the quality. Your loyalty means the world to us! We truly appreciate your feedback regarding the slimline pen. We're glad you like the new design, and we understand the preference for blue ink. Your input is invaluable, and we’ll be sure to share your thoughts with our product team. Here's to many more years of creating quality products together!”
"Maryann was very helpful with my order "
“Thank you so much for your fantastic 5-star review! We're thrilled to hear that you loved our magnetic calendars and that Maryann was able to assist you with your order. Your feedback means the world to us, and we can't wait to serve you again!”
"Extra for set up and ridiculous shipping fee added after ordering.
"
“I understand your frustration regarding the additional costs for setup and shipping. We strive to be transparent about all fees, and I apologize if this wasn’t clearly communicated during your ordering process. Your feedback is valuable, and I will share it with our team to help improve our pricing and service. We have reached out to you directly with a resolution. ”
"Just okay better price Mr a lot of effort to get it a the same price as last year . I’m tired of hearing about how prices are going up? I’ve been in business 18 years and haven’t raised my prices once I actually cut them back 4% last year."
“Thank you for sharing your feedback. We understand how frustrating it can be to navigate price changes, especially when you’ve managed to keep your own prices stable for so long. Your loyalty over the years is truly appreciated, and we strive to provide the best value for our customers. We will take your comments into consideration as we work to improve our pricing and customer experience. Please let us know if there's anything specific we can assist you with or any way we can help make this process easier for you.”
"I was able to change an amount on my order with out any problem ,
The agent was very helpful and pleasant I was very pleased with the service
I received from both agents. They are to be commended.
Kathleen Williams"
“Wow, thank you so much for your amazing review, Kathleen! We're thrilled to hear that you had such a positive experience with our team. It's fantastic that our agents were able to assist you smoothly and provide helpful service. We truly appreciate your kind words and will definitely pass along your commendation to them! Your satisfaction means the world to us!”
"Website is easy to navigate. The designs are very beautiful. The ridiculous high shipping would be my only complaint. "
“Thank you for your feedback! We're glad to hear you found our website easy to navigate and that you liked the designs. We understand that shipping costs can be a concern, especially for smaller orders. Your input is valuable, and we are continuously working to improve our services. We are glad that we were able to connect with you and reach a resolution. ”
"I called customer service to order. I asked if the pens that i was ordering were regular ball point ink or gel ink. Rep replied that they were gel ones and I did want the other kind. She was very helpful finding the ball point pen choices to choose from. I selected what had I wanted. I appreciated her help. Friendly and helpful Customer Service. "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that our customer service team was able to assist you with finding the perfect ballpoint pens! It’s great to know you felt supported and valued during your ordering process. Your satisfaction means the world to us, and we can't wait for you to enjoy your new pens!”
"Amsterdam always delivers a quality product and customer service experience. That’s why I keep coming back."
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you love our products and service. Your loyalty means the world to us, and we can't wait to continue providing you with the quality experience you've come to expect. Keep an eye out for more great things from Amsterdam Printing!”
"Very helpful and responsive."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with our customer service team. Your kind words about our helpfulness and responsiveness mean the world to us. We’re here to ensure you have the best experience possible, and it makes our day to know we succeeded!”
"I have been a customer for at least 35 years (I am 86) and I have been very happy with everything Amsterdam has done for me. If I ever miscommunicated, they made it right.
Thank you
Ernie M."
“Wow, thank you so much for your incredible review, Ernie! We're absolutely thrilled to hear that you've been a loyal customer for 35 years! Your kind words about our team making things right mean the world to us. We genuinely appreciate your trust and support over all these years. Here's to many more years of serving you!”
"I was so shocked to receive a call from Pete giving me such awesome news, on how he could save my company money. Offering a discount and free shipping.....everything helps!!! Mr. Pete was son kind and very pleasant to talk to and he actually made my day. Thanks so much!"
“Wow! Thank you for sharing your amazing experience! We're thrilled to hear that Pete was able to bring you such great news and make a positive impact on your day. Helping our customers save money and providing excellent service is what we strive for, and it’s fantastic to know we succeeded! Your appreciation means the world to us!”
"Good customer service by phone and via email."
“Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience with our customer service team, both over the phone and via email. Your feedback truly motivates us to keep delivering excellent service. We appreciate your support!”
"You are the best, easy to use and prompt delivery."
“Thank you for your fantastic review! We're thrilled to hear that you found us easy to use and that your order arrived promptly. It's wonderful to know that our products have become a favorite in your library. We appreciate your support and look forward to serving you again!”
A rep from Amsterdam Printing , TG_Amsterdam, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that Marisol has provided you with such excellent service. Her dedication to following up on orders and taking care of clients is truly commendable. We appreciate your recognition of her hard work and are grateful to have her on our team!”