"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"This is the 4th time we have ordered pens. Great quality and awesome service!"
"Excellent calendars. Everything went okay."
“Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with our calendars. Your satisfaction means the world to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.”
"I bought these to give out to my customers and they LOVE them..
Great product and wonderful advertising for my company.
Check them out. "
“Thank you so much for your amazing review! We are thrilled to hear that our products are a hit with your customers and are helping you advertise your company. We look forward to serving you again in the future!”
"Custom calendars were ordered and delivered in a timely manner."
“Thank you so much for your amazing review! We are thrilled to hear that you were impressed with our timely delivery and that you loved the custom calendars. We truly appreciate your business and hope to work with you again in the future.”
"Have ordered several times before. When I logged in to order yesterday your website showed one sale price but when I placed the order it had changed to a higher price. Had someone else with me so I know it wasn’t my imagination. We order calendars for my 86 yr old Dad’s farm business because he loves them but have to be very careful for his budget. Not trying to be cheap it’s just saving money for him is very important. Every dollar counts because this farm is his livelihood."
“I'm sorry to hear about the issue you experienced with our website. We understand how important it is for you to save money, especially considering your father's farm business. We apologize for any confusion caused by the change in price and have reached out to you directly with a resolution. ”
"Ordering was quick selection was excellent "
“Thank you so much for your amazing review! We are thrilled to hear that you found our ordering process easy and quick. We take great pride in providing an excellent selection for our customers. We appreciate your business and look forward to serving you again in the future.”
"They are very nice! We ordered the soft touch and it is light weight."
“Thank you so much for your amazing 5-star review! We couldn't be happier to hear that you love our pens. It's great to know that you appreciate the soft touch and lightweight feel. We truly appreciate your support and look forward to serving you again in the future.”
"This quality is better than I expected at this price. I love the feel and the look. I have found my supplier going forward."
“Thank you so much for your amazing review! We're thrilled to hear that our product exceeded your expectations in terms of quality and price. We take pride in providing excellent products that our customers love. We're honored to be your chosen supplier going forward. We appreciate your support and look forward to serving you again in the future.”
"Item was printed wrong. Not what we ordered. All they offered us was 15% back. We did get it but not happy with the handling their mistakes. We won’t use them again…there’s a reason they are the cheapest around. "
“Thank you for the feedback. We are so sorry to hear that the printing was not correct. We have reached out to you directly with a resolution. ”
"The original pen I received as a sample was very bright in the lettering almost a Chrome appearance. My order came and I wasn't entirely happy with the color And brightness of the lettering. In addition, some of the pens were delivered to me in pieces. Thus having to spend time putting them back together again once I found all the parts.
I like the size of the printing but the brightness isn't there?."
“Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with the color and brightness of the lettering on your pens, as well as the issue with some of them being delivered in pieces. We are glad we were able to connect with you and come to a resolution. ”
"Great pricing on the pens and we were able to get the pens customized the way we wanted. One thing, I never received a shipping notification or tracking number and didn't find out the pens were delivered on August 29 until September 8. FedEx dropped the box off at a side door that is never used at the back of the building. Only after I contacted Amsterdam was I told they were delivered and then given a tracking number. FedEx dropped the big ball regarding delivery but a tracking number emailed to us upon shipping from Amsterdam would have let me follow it. Otherwise, great product at a great price!"
“Thank you so much for your feedback! We're thrilled to hear that you found our pricing great and that we were able to customize the pens to your liking. We apologize for the inconvenience you experienced with the shipping notification and tracking number. We understand how important it is to stay updated on the delivery status of your order. We appreciate your patience and understanding and we'll definitely take your suggestion into consideration to improve our communication in the future. Thank you again for choosing Amsterdam Printing!”
"they sell very well year after year with many repeat buyers"
“Thank you for the amazing 5/5 star review! We are thrilled to hear that our muscle car calendars are a hit year after year. Your feedback is greatly appreciated, and we are grateful for your continued support. Thank you for choosing Amsterdam Printing, and we look forward to serving you again in the future!”
"This is our 3rd time ordering this pen! Our clients LOVE them! "
“Thank you so much for your amazing review! We are thrilled to hear that you and your clients love our pen. Your continued support means the world to us. We can't wait to serve you again in the future!”
"My pens I ordered came with a typo. I called customer service and Helene assisted me in correcting spelling, ordering new pens. My new pens arrived in a week. I am very pleased with Amsterdam. It's hard to find a company with good customer service and speak English. Great service. I will definitely order again!!! I love my Delane Softex pens!!"
“Thank you for this 5 Star review! We are sorry for the first order having a typo but very happy to hear that Helene was able to assist you in making it right. We look forward to working with you again. ”
"I bought these pens for my dad to give away and didn't need 300 so I went with a different type, only needed 150. The pens are not to the standard of the Bic pens he used to buy. I found the shipping price of $29.00 rather excessive also. "
“We are very sorry to hear of your disappointment. Thank you for providing us with the feedback. We have reached out to you directly with a resolution. ”
A rep from Amsterdam Printing , TG_Amsterdam, has responded:
“Thank you so much for your amazing 5-star review! We are thrilled to hear that you love our pens and that you have ordered from us multiple times. Your support and kind words mean the world to us. We are committed to providing excellent quality and outstanding service, and we are delighted that we have been able to meet your expectations. We truly appreciate your loyalty and look forward to serving you again in the future.”