"yes I have not placed an order with you this company before I wanted to speak to someone in person over the phone before I place the order about the shipping option I was not able to get through to the sales department nor was I able to get through to the customer service department and via the chat online all it did was take my information"
"The check out process was kind of a PITA. I wasn't able to checkout using amazon or pay pal, I actually had to create an apex account. I was just about to give up and take my business elsewhere when they finally came threw. Now let's see how smooth shipping goes and hopefully the quality is worth the money, " especially the shipping".. "
"Just needed a replacement battery at the best price..
This is the place.
"
“Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Happy New Year!”
"Easy site control and awesome prices. At the Harley Dealer They want $139.00 plut tax for the same battery that i just paid for $45.00 with shipping."
"I had a few questions and the Rep (Michael) answered quickly and I was happy."
“Thank you for the kind words, Rick! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Hope to serve you again, thanks again. ”
"I hate having to complete a survey to confirm my order "
"All good service, quick chat to get thru the ordering process/ "
“Hi,
Thank you so much for taking the time to leave this excellent review. We’d love to continue providing great service to an awesome customer like you.
If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
We look forward to serving you again.
”
"Easy to locate what I needed. Quick registration and check out. Great experience!"
“Hi,
Thank you for your business and the great review! We so appreciate you taking the time to share your experience at APEX Superstores. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
We look forward to serving you again. Merry Christmas!
”
"I think your shipping cost are higher than they need to be."
“Hi,
Thanks for your review. Shipping batteries are expensive unfortunately and while we have great negotiated UPS rates there is what amounts to a Minimum shipping charge (around $10). Note if you add more than 1 piece the price only increases by a small amount. Also note that some retailers will offer free shipping but the price will be double, this is to account for the shipping charge. Unfortunately, free shipping does not exist but we are a factory-direct manufacturer and try to keep our prices low and shipping prices transparent and as low as possible. Thanks for your business and Merry Christmas!
”
"shipping cost was not indicated until after the order was placed"
"I am a returning customer for 1 reason,
less expensive than Batteries + even with shipping."
“Hi Dave,
Thank you for being a loyal customer, writing this awesome review and helping to share the word about us. It means the world to us. We look forward to serving you again.
Merry Christmas!”
"Your online chat was very helpful "
“Hi,
Thank you for your lovely note. I so appreciate you taking the time to share your experience at APEX Superstores. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Merry Christmas!
”
"Buying another 12 volt-55 amp hour battery for my upgraded solar system. Hope this one last 6 years plus, like the first one I bought.
Customer rep, Michael, was most helpful in the chat box; provided a discount code too!"
“Hi,
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’d love to continue providing great service to an awesome customer like you. We hope to see here again, thanks again! Merry Christmas.”
"Although I didn't speak with Michael today when I did about a week ago he was very helpful and very pleasant to deal with. I'd definitely come back to Apex for our battery needs."
“Hi Mitch,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Merry Christmas!”
"Good customer service thanks Micheal and apex"
“Hello,
Thanks for taking the time to share your prestige opinion on APEX Superstores. We take pride in giving outstanding service every customer and we're overjoyed to receive your compliments and appreciation.
If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Merry Christmas!”
A rep from Apex Battery, apexbattery, has responded:
“Hi,
We're sorry for the inconvenient. January 1, 2019, is a holiday so our salespeople are not available as of the moment. We're back today January 2, 2019.
We're hoping for your understanding in this matter. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Happy New Year!”