"Best customer service.ever."
"no trouble with passwords and easy purchase"
“Thanks for the awesome review, Paul! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Happy Holiday!”
"Shopping around I quickly found that these batteries are a good value. Comparing to batteries on other sites, these batteries are of higher quality and at a lower price."
“Hi Rob,
Thanks for taking the time to share your prestige opinion on APEX Superstores. We take pride in giving outstanding service every customer and we're overjoyed to receive your compliments and appreciation.
If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Happy Holiday :)!”
"They had a cross reference for all the other numbers used "
“Hi Joel,
Thanks for taking the time to share your prestige opinion on APEX Superstores. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Hoping to serve you again, soon. Merry Christmas!
”
"easy cut dry ordering very pleased with pricing"
“Thank you so much for this great 5-star review. We really appreciate you taking the time to share your experience at APEX Superstores. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
We look forward to serving you again.
”
"Found the battery i needed with ease"
“Thank you for your lovely note. We’d love to continue providing great service to an awesome customer like you. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
”
"Easy order with clear product description. I am hoping for a dependable quality product. "
“Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
”
"Trying the find a CooPower VRLA battery CP12-10(12V10Ah) for a 8000 watt Guardian Generator. I hope this works."
“Thank you for your business and review! If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
”
"Napoleon Ventura helped me on chat to get this information I needed. He was great help......."
“Thank you for the kind words! We’d love to continue providing great service to an awesome customer like you. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
”
"Found the right batteries for my application can't wait to get them"
“Thank you for your business and the great review! If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Hope to serve you again, soon.”
"I thought that this would be a simple "we screwed up, we'll pay for return shipping and send you the battery that you ordered" situation, but no, this seller set a new low in customer service!
I ordered a specific battery which fit my application. They sent me a battery with a different model number. I offered to send pictures showing the model number on the box didn't match my order, and that the connections were different, so this was not an equivalent battery. Through the entire process, the customer service rep said this was my fault somehow! ONLY after I escalated through PayPal to attempt to get a refund did they show any interest in correcting their error!
Not once did they admit to their mistake, and not once did they apologize.
If they happen to send you the correct battery, then great. If not, you've got weeks of work to do and aggravation?
Why risk it? There are MANY battery sellers out there with better customer service. My mistake was not researching them and seeing that this company has a history of issues like this!"
“HI,
We are extremely sorry to hear about this and even more sorry to disappoint a customer. Next time, please walk right up to a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. Please reach out to us on call or by email. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.”
"Very easy to use, inexpensive, and accurate info! I googled my OE battery part number and a few options popped up. Apex was one of them, with the lowest price. I noticed that the part number of my battery didn't match, but it cross-referenced with the Apex listing and both batteries' specs are the same.
I will be a repeat customer as long as I receive my order correctly, so only time will tell that.. So with that, thanks Apex!"
“We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
”
"Cery simple and easy to order on website"
“Thank you for your lovely note. I so appreciate you taking the time to share your experience at APEX Superstores. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Hope to serve you again.
”
"I want to thank Nick Ferol for walking this ole dumb guy thru the process of getting a battery for a 30 year old Ride on train.. He was so patient and helpful .. I really appreciate his time. Of course, if the battery doesn't fit , I'll cuss us both out !! Merry Christmas"
“Hi Wendy,
Thank you for the kind words. We’d love to continue providing great service to an awesome customer like you. We take pride in giving outstanding service every customer and we're overjoyed to receive your compliments and appreciation.
If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Merry Christmas.”
"Great service and easy to work with!"
“Thank you so much for taking the time to leave this excellent review. We really appreciate your business and if you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
Merry Christmas!
”
A rep from Apex Battery, apexbattery, has responded:
“Hi,
Thank you so much for this great 5-star review and thank you for your business. We’d love to continue providing great service to an awesome customer like you. If you ever have any questions or issues please call 855-888-APEX or email us at help@apexsuperstores.com
We look forward to serving you again. Happy holiday!”