"So far, the experience has been good."
"I order these batterys once and after some time you all cancel the order. We wanted to leave in anrv this week end . Now we have to wate for these DAM batterys... Now a Happy camper here."
"Spoke with Vanessa in Customer service and she was very helpful."
"I think you're pricing is the best... and your shipping rates are reasonable while others can be almost the price of the battery itself ! "
"Received defective battery and wouldnt make right by sending new one"
"I TRIED to purchase two batteries from APEX. After not hearing a word for over two weeks I tried to call, you won't get through so don't waste your time. I finally got to chat with someone on the chat line after my second attempt. Originally they charged me $126 to ship my batteries but now needed an additional $343, best thing is they won't even contact you to tell you. You will find batteries cheaper just about anywhere else after shipping fees and better customer service. Do not use Apex Battery company. "
"After placing my order, I get an email saying "oops, we need $200 more for shipping than you already paid!" Don't believe their low prices. They'll stick you with a higher than expected shipping cost after the fact."
""I received 2 Apex Batteries for my wheel chair and they were just as described. Took a full charge and seem to work just fine. A lot cheaper than anywhere else I saw. Delivered in 2 days also. Great job. Thanks "Maury""
"Apex makes a habit of listing a battery with a higher rating and burying the actual rating in the fine print. They labeled mins as 6V6AH Replacement... then in the fine print said the AH was 4.5. Nice trick. It is the same physical size but not the Same AH rating. Then if you want to return you are stuck. The batteries were about $10 shipping was $10. I pay $10 to get $10 back. I lose $20 on their false advertising. STAY AWAY. "
"The product was just what it was described to do."
"I contacted by email apex about a battery problem and warranty .they contacted me by mail within hours.was very polite and they resolved the issue with no problems ! I ordered another battery and I had it delivered to my house in 2 days. Good price! Fast delivery! Very polite ! I will use them again if needed"
"Ordered 60 pound battery from Apex before I read the reviews. Was a little concerned till the package arrived. 3 days after order, battery was here. Package showed no external damage. The inside of the box was very well protected and isolated the battery from whatever UPS could throw at it. Very satisfied with the whole process. Best price by almost $100.00 Next order on the way."
"I decided to try Apex for the first time because the shipping was cheap and so were the batteries. I called numerous times to confirm that the shipment would be sent out the same day in order to arrive the following day. I was assured the order had shipped but never recevied anything the next day. When I called to get the tracking information they would not provide me with it, come to find out, this was because they never actually shipped the batteries! When they did ship the batteries they sent them ground instead of next day, if I hadn't paid attention to my credit card receipt then they would have made off with an extra $100 since they charged me for next day and sent them ground. I called multiple times to speak with the rep that I had been dealing with and he was never "available". Horrible experience, will NEVER use them again. I ordered batteries from another website the same day I cancelled my orders. Do not use this company look elsewhere!!! "
"i order bulk for my alarm business and i pay 30% of what i'd pay with the next competior for this quality. wouldn't shop anywhere else. "
"I purchased a battery for my alarm system but had to send it back because it wasn't the right one..no problem, right? Although Apex claims they have free shipping if you have to return a battery they advise you you must have a tracking #. I spent $19.25 to ship the battery back then Apex refunded me for the battery LESS shipping of $9.00. I have contacted them several times and being told they have turned the matter over to their accounting dept. I am disputing this with PayPal since that's how I paid Apex. Worse company I have ever done business with..it pays to pay attention to these reviews!"