"My money is gone. It's just like that. My Debit Card was deducted but my orders are nowhere to be found. Costumer service is intermittent. If you don't headaches, AVOID this company! "
"At first I didn’t expect the part to be that nice and good for that amount of $ I paid compared to other vendors even from Amazon. But I’m totally satisfied with the parts as well as the price. Will definitely come back to shop at this site again. "
"Part was broken upon delivery and I didn’t notice until I put a little pressure on it during the installation and the crack opened right up, so I had to remove it again. I called and left a message, because no one answered, but never got a call back. I paid a bunch of money for a part I can’t use. I guess I should not have ignored all of the bad reviews. I will never buy anything here ever again. "
"Everything went really well! "
"On Fri, Oct 21, 2022 I ordered a part their website said was in stock. They informed me it was back ordered (after taking my $150). As of June 2023, all I have received is responses to my emails with excuses (shipping is delayed, etc.) and no refund."
"No problems with my order. The baking element was exactly as described, I receive a tracking number to track my order and the price with shipping was still better than most of the other options I saw available. It's already installed and works perfectly. Ordered on June 2 and received on June 9."
"The part was an exact replacement and fit correctly without any issues."
"Ordered a part on Oct 12, 2021 and received order confirmation with an estimated shipping date of 2-9 business days. On Oct 14, 2021 received an email informing me this part was BACKORDERED. I checked the status of this order in April 2022; it remained on BACKORDERED. On Dec 1, 2022, I requested this order be cancelled and my $66.14 be refunded. I was informed via email from Bryan that a check would be issued to me for this amount. This refund amount has never been received even after a Jan 24, 2023 email checking on the processing of this refund. Another email on March 1, 2023 was sent informing this company of their negligent refund process.
This truly frustrating example of poor customer service should make any potential customer fearful of doing business with such a corrupt, unprofessional and unethical business entity.
I submitted a claim to the Consumer Protection Division of my states Attorney General's Office since Appliance Parts 365 ignored all my attempts to resolve this situation with them."
"Like others, ordered a simple part several days ago, funds were drafted from my bank acct immediately. Haven't received any confirmation number, tracking number or any response from customer service. "
"Replacement part was good just didn’t fit my microwave, description said it would "
"Purchased item got a confirmation email then no communication for several days until I got PayPal involved. Finally received item but will retuning it as it does not fit my refrigerator "
"never received part. ikuhbuib"
"Purchased a replacement part. Charged me before they shipped it which is illegal. First it was back ordered and then cancelled. Was supposed to get a refund within 3-5 days. Waited 10; wrote email, no response. Scammers. My guess is they never intended to ship the part and just keep the $."
"Part fit as expected and as mentioned by others the wiring need to be adjusted to the new part as labels at 1a and 1b on one side and 2a and 2b on the other. My original part was A and B were on alternating sides. Would buy again "
"Good online info and quick shipping"