"I ordered two brass plumbing fittings which were dinged up when they arrived. Damage appeared to have occurred prior to shipping. AquaScience‘a restocking fee made returning the items economically unproductive. Also, company took two business days to ship and delivery took another 3 days in a zone that their website advertises as a 2-day delivery zone. My expectations (quality and delivery) were based on company’s advertisement, which I think is misleading."
"great deal on 1 1/4 " polypipe "
"Best price I found. Prompt shipping. Free shipping. The tank itself was very easy to install."
"Everything was excellent except shipping and delivery was a little slow "
"I wish that FedEx did did a better job on the delivery."
"I did an internet order and had questions so customer service was excellent in answering my question. They went the extra mile to get what I needed in stock and get it shipped asap. There was a small issue during shipping ( not the fault of Aqua Science) and they were right one top of it and immediately got the issue resolved. Totally excellent service and at a great price. "
"Excellent service and pricing!"
"came on time as promised."
"Item arrived as expected. Extremely well packaged with no damage whatsoever. And it smelled like it just got painted. Overall, extremely happy with product and my first Aquascience experience. Will be returning to Aquascience for further projects."
"I placed my order online and did not receive any eta on the shipping. That concerned me so I called and left a message Thursday evening. They did not respond so I called again the next morning and got their answering machine again and I left another message. Aquascience still failed to call me back. Finally on Saturday I received an email stating my order was being shipped. If you call their number you'll find that Aquascience is a repair business that apparently only deals on with internet orders on the side."
"Simply put, not happy with delivery charges when told free delivery at day one.."
"Did not seem to know what I required no matter how much information I gave them. Asked them not to send anything until I had time to check it out. They went ahead and shipped the wrong part, having to know it would not work for my system. Would not recommend them and would not use them again."
"fast shipping , good product, reasonable price"
"Easy to reorder filters each year!"
"Aqua science has always been there for us. They have wonderful people with great knowledge, a large selection of quality products at good prices. Always happy to do business with them!"