"I ordered a Well T kit over the phone, got exactly what I ordered, it even came a day early. They were very friendly and helpful. "
"Product was shipped quickly in good shape and performing well. This has been my second purchase with the, and definitely would refer other for the price and convenience:"
"It was exactly what I was looking for and at a good price."
"Discussed my needs. They gave recommendations. I ordered the parts and the packages were delivered with no issues. "
"Great I will Be back to order more!"
"Fast service ,easy transaction , Great company best prices on the market"
"Great experience all around. Super fast delivery. Thanks!"
"While checking the internet to purchase a new high quality water pump I came across the aquascience website. The price and shipping included made my decision to purchase from aquascience so easy. Even with the holidays the shipping was quicker than expected. I will definitely purchase from aquascience again and will recommend them to anyone needing similar products. "
"Customer support, Jim Tutko, was very responsive to an incorrect part number in inventory. Working in customer service myself, the key part is communication. Jim went above an beyond to help insure the problem was understood and worked as quickly as possible to resolve the issue and update on expected ship dates from Aquascience supplier. Thank you. "
"Perfect for what I need,good deal"
"Ordered a Fleck valve for our water softener. Item came already set to the correct specifications of my existing valve for water hardness and flow rate. Price was fair and the shipping speed was on time too. We would definitely not hesitate to purchase from them again."
" The valve was exactly what I needed good quality and shipped fast"
"The float valve assembly seems to be of expected quality and seems to function properly. There was no thought given to cushion the assembly that was shipped inside the plastic tube. When it arrived several pieces had been disconnected and one tab broken off. The broken piece helps keep the float centered in the tube and move unobstructed. I had to use nylon wire ties to accomplish that. "
"The ordering of the water neutralizing products was easy to do on your web site with reasonable prices and a quick delivery to my doorstep. "
"I thought there would be other freight options. Why ship fed exx, when it takes 3 days to get outof the shute"
A rep from Aquascience.net, AquaScience, has responded:
“Dear Paul,
We usually ship FedEx unless we a told to use a different shipper. We are working on a new site that will give more shipping options to our customers along with an even better shopping experience. Please note that we did ship your order via FedExpress and should have arrived Wednesday the 30th but there seem to be an issue with the faciality in Kalispell, MT. Issues like this are unfortunately out of our hands and there is very little we can do once the carriers have the order in their hands. We do apologize for the inconvenience and hope you that we will be able to provide you a better experience in the future. Please let us know if you have any questions.
Sincerely.
Aqua Science Family”