"Never deliver correct amounts of anything. Finally I decided to do paper goods on my own due to the terrible contract the previous person signed. We are still stuck with bad service. Their untrained staff and terrible customer service.
Like i mentioned I have to fulfill a minimum with them. And reduced their services. I thought great! no more worries about running out of paper goods or being billed incorrectly only to find they didn't deliver mop heads which we pay for.
If you do decide to go with them just know that you will be taking on their job description.
Bad company, bad staff, terrible service and that charge way too much. And contract you cant get out of if you sign."
"They will lie, cheat you and steal from you, unrepentantly. You've been warned. Don't be an idiot. "
"Aramark Linen is by far the worst Linen company you could pick. Their products and service are mediocre, they do not treat you like a valued partner. The other reviewers on this platform are giving you and accurate depiction of this companies business practices. Heed their warning and look elsewhere. Aramark business practice is to give you an initial low price, mediocre service, and then they use the contract to keep you tied down. They provide lots of scare tactics and threats - just have any decent attorney review their contract beforehand and they will tell any company that uses this much legal ease is not sure of themselves. Also look at all the recent troubles they have had with their own employee lawsuits. If they cant treat their own employees right, what makes you think they will treat you right...? "
"Inferior products for all lines of service and company refuses to resolve issues. Contract is used essentially as extortion to continue service once they have been notified of the problems and refuse to correct them, even though the contract states cancellation policy is 90 days once notified of the inferior product and service when it is not resolved."
"I ordered a pair of insulted overalls from Aramark washed them once so I could wear them and the seam came apart. I then tried to talk to someone about the issue and all I got was they could not do anything about it because they had been washed once. No kind of talk about trying to fix the situation just can't help. I do not recommend this company for any reason. The only reason they washed the one time is because they were so stiff they almost stood up by themselves. And all I was told was have a good day. Product not worth the money spent."
"Aramark has been super easy to work with and the outerwear I've purchased there was absolutely top notch. I accidentally ordered the wrong size of jacket for my son and all I had to do was email them and they changed the size before shipping it out. "
"Aramark started servicing us without a request or contract, and said we had a contract with them. They are a brick wall when trying to get our invoices cancelled, and now are threatening to send them to collections. Even if they were the only option in the area, I wouldn't use their services. Just Don't Do It!"
"The drivers are good, but if the district manager says DON't BOTHER GETTING MISSING UNIFORMS UNTIL NEXT WEEK YOU GO THERE. It has happened 10x siince I have been working at my employment
If you call for customer service they will only get you in touch with the idiot district manager that doesn't care. DO NOT sign contract!!!!!!!!!!!!!!
D O N O T D O B USINE#SS with these people, better off doing business with the mafia."
"Ordered a jacket on 11/27/19. Never received a confirmation email,......but got two emails stating I had left the jacket in my shopping cart. So I logged back in and finished my purchase. Never received confirmation on that, so I checked with my bank and they charged me twice. Called their customer service, who said send one back for refund. Sent one "unopened" but got charged for shipping and restocking. I will never shop ARAMARK again, and hope they fix their communications before you shop there."
"A full year of being charged for restroom service and not one time did they install or bring any kind of bathroom supplies, invoices for service dates i was on vacation out of the country ... yet being billed to date. District Manager after a year of complaining called me a liar ( even though I have the proof) to prove other wise, pushes blame on the customer instead of admitting fault and poor service and charges for services not renderd, Delivery man Scott was either thrown under the bus so to speak by the district manager Olivet Salavtore and said Scott said .... he said she said..he brought toilet paper and etc. ( lies) instead again of fixing the billing errors and lack of service, poor uniform quality.. instead blames me for canceling my contract and that they lost money instead of the me the customer losing money not to mention the headache and time it has taken me to get it canceled ( which wasn't easy) this company in my opionin was horrible at everything, then when backed in a coner pushed all blame on customer .... fraud, lies and money is what this company is all about, the only thing this company seems to be on top of is billing, I will forever tell anyone I can about this company and to never ever use them. You are better off buying your own uniforms and restroom supplies paying for embulims on your own... way cheaper less trouble and you don't get called a liar. "
"They increased our prices, then forced my employee who hardly speaks English to sign a paper lying saying that it’s for inventory, but instead it was a 2 year contract. They charged us for items that were never brought into our store. I proceeded to cancel their services and they said that I am liable for the contract. The manager
Gustavo is the biggest lying crook!!!"
"We had been with them for several years. Uniforms were old and worn out. If a threadbare seem busts they want to charge us for the uniform we've been paying rent on for several years. I quit Aramark and bought uniforms for my employees. The employees are happier washing their uniforms than having to deal with Aramark's pitiful service. I can buy them new uniforms every 4 months for what I was paying to rent worn out uniforms that should have been replaced a couple of years ago."
"I HAVE WORN UNIFORMS FOR OVER 40 YEARS AND BY FAR THE WORST COMPANY. TOLD A LEAST 3 TIMES THAT THEY WOULD BRING MY UNIFORMS THAT I TURNED IN DIRTY AND ALL LIES. FOR 3 WEEKS I HAVE HAD 1 SHIRT. TO WEAR FOR A WEEK AND THEN WASH AT HOME. BAD BAD BAD"
"They do not do as they say they will. We have been waiting over 2 months for new uniforms. They have price increases all the time, even though our contract states they won't for the first year. Lies and excuses is all we get. Save yourself the aggravation of using this company for your uniform needs"
"I m Falguni from Fresno Wholesale Tires inc. my company was offered a Promotional service package of 2 sets of Uniforms with green high viz top n plain bottom + first aid kit+ 50 towels per week for 27.oo for 3 of my locations in Nov 7 2018. They never started their uniforms service until 24 th Dec 2018, but started changing my credit card every week 27.55. On Jan 1st, 8 and 15 th I was charged 55.10 for all location in stead of 27.00 . I Aproch the sales man Vardan, no use he said he would talk to his D M, then D M Darnell called I explained him, but he never did anything. Meanwhile I learnt they did not provide first aid kit any locations, and did not provide towels at one location and also the uniform color I requested was wrong as service agreement page where color was written originally at the time of signing it was changed by them since they didn’t carry my color request. Finally on January 16, 2019 i warned them to fix all errors, my credit card payment, towels, first aid kits, and color of uniforms or close my all three accounts. Next day, Taylor Nolan called up, assured he would fix everything, yesterday at one location my color of uniforms came, others still didn’t, my credit card charges are NOT yet refunded in spite of several emails, towels are still not provided in one location as always. It is almost 3 months and still what we are offered are not provided. Finally today I have told them to stop ur service from 1 February 2019. It was a Nightmare dealing with Fresno Aramark Office, I found them unorganized, very unprofessional and unethical. My money has not yet been refunded, charged me for no supply but added stress.it was completely waste of my time, energy and peace of mind. "