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Product & services pricing
3.58/5
Chance of future purchase:
3.19/5
Shipping & packaging:
3.32/5
Customer service:
3.21/5
Return/Replacement policy:
2.98/5

Verified
1/5

2024-07-05

Outrageous shipping costs

"Ordered $36 worth of trim and the shipping was $89!!"

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Recommend
Ease of Use

Verified
5/5

2024-06-29

Easy peasey with this company!

"Checked multiple locations for nice looking, durable, gates. Found them! Can’t wait to get these installed.:))"

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Recommend
Ease of Use

Verified
3/5

2024-07-04

column wrap

"Was told it was 5/8 " thick ,but it is 1/2". Some of the edges were slightly broken. Paid $300.00 just to have it shipped. Receive it within 7 days."

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Overall product shipping and delivery process

Verified
5/5

2024-07-03

Great products and customer service

"Found exactly what I needed to complete an extremely challenging project. "

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Verified
1/5

2024-07-03

How can I review it when I don't have it?

"We ordered a sample to see how it would look in our room. It has been over two weeks with the only communication being updates about how shipping is delayed. Now I am being asked to review a product I haven't even received. Not a great experience so far."


Verified
5/5

2024-07-03

Easy Peazy

"As always, great selection at great prices and fast friendly service. "

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Recommend
Ease of Use

Verified
3/5

2024-07-02

Interface needs work

"4 times the website went back and forth saying my option choice was available, then not, then it was, then it wasn't, then it was. Also asked me multiple times to verify I was human. How many times is that necessary when I haven't left the site? Also, after I found the item and tried to add it to a cart, it just spun and spun. I had to create an account at which time it asked me what I wanted, so I was forced to go find the item AGAIN, only to have to prove I was human AGAIN, and to go through the process of item not being available, then being available AGAIN. Need to fix that. probably losing people who just give up. "


Verified
5/5

2024-07-02

Good quality shutters

"Shutters came with proper hardware, both for masonry wall as well as for frame. Installation was a breeze.
Shipping was timely.
"

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Verified
2/5

2024-07-02

Took to long

"I tried placing an order for well over an hour, the page was very slow to load and making a payment was even slower. I almost went elsewhere. "


Verified
5/5

2024-07-01

Great Place to buy shutters

"Easy to navigate, mu;ltiple sizes, quick checkout and normally receive within a week"

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Recommend
Ease of Use

Verified
1/5

2024-07-01

No update

"I have never managed to get an update on the order I placed several weeks ago. Every time I call, it goes to a weird circle!!"


Verified
4/5

2024-07-01

.Product great but not delivery

"Product was received as described, but carrier left the large box containing shutters at public mail boxes instead of unit address that was noted on the order. I had to go out a 11pm to pick up from mailboxes
"

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Verified
5/5

2024-07-01

Review

"Great prices! No cost for shipping!"

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Recommend
Ease of Use

Verified
5/5

2024-06-30

Perfect Appeal

"jumped onto the website - Found exactly what I was looking for and Ordered no issues"


Verified
4/5

2024-06-30

"Had to refresh the browser several times before payment via PayPal completed "