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Product & services pricing
3.58/5
Chance of future purchase:
3.19/5
Shipping & packaging:
3.32/5
Customer service:
3.21/5
Return/Replacement policy:
2.98/5

Verified
2/5

2024-05-11

Fine product, terrible shipping. Slow customer service.

"Ordered 14 sections of molding , paid for 2 day shipping. Boxes arrived 4 days later , poorly boxed, damaged with 4 moldings broken. I’ve tried to get a response from customer service since delivery, still no response. A very disappointing experience."

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Overall product shipping and delivery process

Verified
5/5

2024-05-10

Budda Bing Easy Peasy

"Ordered on line had the pieces within days."

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Verified
1/5

2024-05-09

Nothing received

"I haven't received my order yet. I was told that it was shipping on 5/3. I should have received it by now. Please check on this for me."


Verified
5/5

2024-04-29

Gonna outshine the neighbors!

"I love the shutters I chose! They will brighten up the pretty sage green of our house. It was really easy to figure out how to order the sizes I needed. There were so many choices of sizes and colors. This was the perfect site I chose. I will definitely recommend you to friends and family!"

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Ease of Use

Verified
3/5

2024-05-01

Easy and Great Pricing

"Was done quickly, found what I needed and checked out fast. Shipping is very reasonable. However, it takes forever for the product to actually ship. To need to wait over 30 days for something to ship, you probably should not be selling it. Sell what you have in stock and can get out in a reasonable amount of time. Just a suggestion. "

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Recommend
Ease of Use

Verified
5/5

2024-05-05

"Site is easy to navigate and I found everything I needed easily"

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Recommend
Ease of Use

Verified
5/5

2024-05-04

Make my Day

"You certainly have the product options. If one cannot find what what you want here you do not need it."

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Ease of Use

Verified
5/5

2024-05-04

First Time Buying Was A Hit!

"This was the first time I purchased anything from Architectual Depot and I couldn't be happier with my purchase."

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Verified
5/5

2024-05-03

Totaly Satisfied

"Selection is great web site easy to navigate"

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Recommend
Ease of Use

Verified
5/5

2024-05-01

Easy site with Great products

"Architectural Depot has everything to improve the curb appeal of homes or businesses. "


Verified
5/5

2024-04-17

Great assistance

"Jordan C clarified the order entry process for me. and provided great assistance

Packaging was very nice. Shutters look great.
"

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Recommend
Ease of Use

Verified
4/5

2024-05-01

Found it

"Thank you, great site and was really well presented and was easy to find my stuff"

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Recommend
Ease of Use

Verified
5/5

2024-04-29

ask me when they arrive

"Elizabeth was great.. Let's see what the product is like upon arrival... ask me in May. "


Verified
5/5

2024-04-29

"It was so easy finding what I am looking for and come across other designs that I have no idea they are in your store or on site... Thanks for your help..."

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Recommend
Ease of Use

Verified
5/5

2024-04-29

Shutters that are affordable

"This site saved me $700 in shutters thanks to their description and ease of ordering. "

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Recommend
Ease of Use