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Product & services pricing
3.58/5
Chance of future purchase:
3.19/5
Shipping & packaging:
3.32/5
Customer service:
3.21/5
Return/Replacement policy:
2.98/5

Verified
2/5

2023-08-04

Updates and timeline no product yet

"So far we haven't received our product told 2-3 weeks gave us ship date then never came update almost a week after with a new ship date then again... so far we have not received our product and no updates! "

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Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-08-04

"On time delivery. Well packaged. Thanks!"


Verified
4/5

2023-08-03

Perfect Product and service

"Easy to order and excellent customer service. I would have liked more visible home page information on when the Depot Dollars would be available to spend. But possibly I missed the information on the website. Thank you. "


Verified
5/5

2023-08-02

Great service

"Ordered a number of column caps, and one arrived cracked. They promptly shipped a replacement. Very happy with their service"

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Verified
5/5

2023-08-01

Delivered quickly and good product.

"Delivered quickly and good product."

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Verified
5/5

2023-07-30

Winging it

"Looks like a reliable product. Looking forward to putting it to good use "

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Recommend
Ease of Use

Verified
5/5

2023-07-23

No issues

"Purchased before,, and will continue to purchase."


Verified
5/5

2023-07-28

First Time Buyer - Positive Experience

"I was challenged to select the products needed for my exterior door surround. Working with one of the consultants readily available by phone, Haley M., provided the confidence needed that I was selecting the right items with the preferred length, width and projection. What a relief!"

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Recommend
Ease of Use

Verified
5/5

2023-07-27

newshut

"easy, great until i got to this review which won't let me send it"

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Recommend
Ease of Use

Verified
5/5

2023-07-25

Dream Porch

"So excited to find what we needed after looking at multiple sites. Architectural Depot had everything we needed! And the pricing is great!!"

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Recommend
Ease of Use

Verified
4/5

2023-07-25

quick and easy

"straight forward website, easy to use, and quick. Would like free shipping like some of our other suppliers but good quality"


Verified
5/5

2023-07-24

Awesome

"They have some great stuff."

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Verified
2/5

2023-07-24

Couldn’t order with my cred

"I could only order through PayPal "

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Recommend
Ease of Use

Verified
5/5

2023-07-23

DIWGuy Extraordinaire

"Easy to use, had what I wanted, and arrived on time! Awesome!!"


Verified
4/5

2023-07-23

Refurbished 2011

"Utilized the samples and must say well worth the $10! I was able to confirm exactly what I wanted the new "look" of my home to be.
Happy Shopping
"

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Recommend
Ease of Use