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Product & services pricing
3.60/5
Chance of future purchase:
3.20/5
Shipping & packaging:
3.29/5
Customer service:
3.21/5
Return/Replacement policy:
2.98/5

Verified
5/5

2021-10-19

Home Improvement Front Door Surround TRIM

"On Architectural Depot I found exactly the type of door surrounds, Pilasters, to match our new door. Adds exceptional beauty and style to finish out the trim."

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Recommend
Ease of Use

Verified
5/5

2021-10-19

columns

"The website was easy to navigate. Customer service was excellent at guiding me in what size columns I needed."

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Recommend
Ease of Use

Verified
5/5

2021-10-19

Christmas Arch

"Columns for the entrance to our Christmas Show."

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Recommend
Ease of Use

Verified
5/5

2021-10-19

For my dad a vet

"Easy and quick looks great on the photo, it’s for my dad so hope he likes it "

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Recommend
Ease of Use

Verified
5/5

2021-10-19

Stoked!! Been looking for awhile now love the price and the quality gonna add value and style to my home

"Great website easy to maneuver through very happy with price will definitely shop here again!!"

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Recommend
Ease of Use

Verified
5/5

2021-10-17

"Even Though they were vinyl shutters they looked rel good."

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Recommend

Verified
3/5

2021-10-15

Beautiful Ceiling Medallion

"Love the medallion -- a little late on shipping, but product is great. One issue -- no instructions -- how do you put it up and make sure it stays?"

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Pricing of products and services
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Overall product shipping and delivery process

Verified
5/5

2021-10-15

"I received the shutters, they look awesome. "

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Recommend
Ease of Use

Verified
5/5

2021-10-15

Great quality for a great price!

"Simple, fast, and hassle free!"

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Product Returns/Refunds/Exchanges

Verified
2/5

2021-10-15

Bait and switch.

"As advertised you were to send a well made heavy duty fabric weed mat. The popular one available always has the yellow lines in it. Instead you sent me an inferior product to my dismay, without the yellow lines. You deceived me. Very disappointed in what you sent. Wasted my money with your trickery. You did send a product in new condition, so I gave you two stars. Consider that a gift for what you sent.

Bob Benedict
"

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Verified
5/5

2021-10-14

Beam Sample

"Ordered samples and they came in a timely manner."

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Recommend
Ease of Use

Verified
5/5

2021-10-14

best price

"you are the best price online and free shipping"


Verified
5/5

2021-10-13

What I was expecting when I expected it

"The Cedar brackets are of very good quality, I have ordered them 3 times now ( they looked so good in one place I added them in others). They came when promised and in good condition"

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Recommend
Ease of Use

Verified
5/5

2021-10-12

Architectural Depot

"Shutters were delivered on time and in good condition, quality items. Will shop there again."

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Verified
1/5

2021-10-11

If I could rate this company zero stars, I would

"If I could rate this company zero stars, I would. I ordered and PAID for vinyl shutters almost 2.5 months ago. After the estimated shipping date had past, I reached out to the company for an updated shipping date. They replied that they did not have "the components" needed to fulfill the order, and were canceling my order. The fact that I had to reach out, and was not informed of this earlier is completely unacceptable. All of that time, I could've found a different company and had my new shutters by now. Incredibly frustrating. Don't waste your time.

"

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