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Product & services pricing
3.60/5
Chance of future purchase:
3.20/5
Shipping & packaging:
3.29/5
Customer service:
3.21/5
Return/Replacement policy:
2.98/5

Verified
5/5

2021-10-01

Quick delivery!

"I ordered new shutters and received in a very short period of time. "

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Pricing of products and services
Overall customer service

Verified
5/5

2021-10-01

Really well built

"This is exactly what I needed. Good quality "


Verified
4/5

2021-10-01

shutter search

"I have been to six or seven websites searching for shutters and finally found a reasonably priced pair with your company"

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Recommend
Ease of Use

Verified
5/5

2021-09-29

Great Selections

"Lots of hard to find items that are not sold in local big box stores."

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Recommend
Ease of Use

Verified
5/5

2021-09-28

Great store and service

"They provide plenty of options to choose from and even though we had an initial issue with our order, the customer service team was very polite and quick to respond. Highly recommend!"

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Recommend
Ease of Use

Verified
5/5

2021-09-28

Correcting A Shipping Error

"My order arrived with two incorrect items. I contacted customer support (Andrew Gonzales) and was immediately shipped two correct items. Things don't always go perfectly as my order demonstrated and the real measure of a company comes from how they handle the situation. The ArchitecturalDepot could not handled this any more professionally. I would definitely recommend them!"

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Verified
5/5

2021-09-28

Love It

"Love the products and the service to order online is userfriendly"


Verified
5/5

2021-09-27

Finally got what I wanted

"I have been looking everywhere for the perfect shutters for my home. I found them here."

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Recommend
Ease of Use

Verified
5/5

2021-09-27

curb appeal

"product was easy to work with and provided a great curb look."

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Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

Verified
3/5

2021-09-27

"The shipping charge is ridiculously high!"


Verified
5/5

2021-09-26

Happy Shutters x3 sets!

"So easy to place our order! Communication with this Co. was helpful and helpful!
The order came sooner than expected and our shutters are perfect!
"

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Verified
5/5

2021-09-26

"Easy ordering & awesome prices!"

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Recommend
Ease of Use

Verified
5/5

2021-09-26

Product was made in the USA

"Easy to find and order what I was looking for"

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Recommend
Ease of Use

Verified
5/5

2021-09-25

Happy customer.

"Been looking for that size window and found just what I was looking for. "

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Verified
5/5

2021-09-25

easy to use Webb site

"very informative and easy process order"

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Recommend
Ease of Use