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1/5

2003-07-30

"If you came accross this review, I already feel sorry for you. Yes! You might have been ripped off by pros. Here is my story

I got ripped off ($200) by this company Arismo Ordered 8 modules of 2100 DDR ram 512 MB and got nothing (No tracking number, No response from customer servese, and no way to contact any body) I contacted my CC, Pricewatch and I'm going to report them to all other hardware listing websites
Check also all reviews by other users before for other places to report. I learned from this experiance to call the company's phone number to see if it's valid or not and possibly search for reviews like this one before ordering any thing on the net from an unknown source
"

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1/5

2003-07-29

"Ordered on July 17th, it's now July 29th. They charged my card, but I still have no product. I have tried to contact them (all the telephone numbers are dead) and sent 14 emails, got no reply to any. Notified the BBB, Pricewatch.com and the company they host the website with. Luckily im only out 22 bucks."

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1/5

2003-07-29

"Tried to purchase 128 mb ram stick. Already charged cc but 10 days later and still no merchandise. I filed dispute with cc company. Do not order from this company. Looked up through Better Business Bureau and phone numbers on there are no good. Phone number on their website and contact us on website no good. Do not buy from this company. They are crooks.

Bryan
"

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Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
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1/5

2003-07-29

"Ordered HD and Floppy July 20,2003. Charged my CC right away and then nothing! No response to online customer support or Phone. 800 number constantly busy (Probably off the hook). Canceled the order online and reported to my bank card Fraud investigation unit. "

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Delivering products on-time
Delivering products damage free
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Variety of brands and products offered
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1/5

2003-07-29

"I ordered memory and a cpu on July 15th. Was told it was processed on the 17th. Nothing. Sent email and they replied that they would tell the warehouse to send me tracking info. Nothing.

Today I contested the charges.

Do not buy from them and file a complaint if you've been screwed too.
"

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1/5

2003-07-29

"Another victim, I ordered a stick of 512 memory and I have not seen it r heard from the company yet, but yet my CC was charged I filed a complaint can everyone else please do the same!

http://www1.ifccfbi.gov/index.asp
"

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1/5

2003-07-29

"I ordered a RAM from Arismo.com because i found Arismo.com through pricewatch.com. They took out my money from my account, but they haven't sent anything to me, their phone line DOES NOT WORK, and they don't respond to countless emails i had written to them. They are frauds!!!! stole my money, no response from them, and i am not getting the item of description. I hope other people don't make the same mistake i did. "

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Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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1/5

2003-07-28

"I am very dissatified with this company. These people took my money and ran. What made it worse was it was supposed to be a birthday gift but it never arrived. We can't even get ahold of anyone by telephone to give them a good cussin! I wish I'd seen the info on this site before I gave my money away."

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N/A
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Delivering products on-time
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Customer service being easy to reach
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1/5

2003-07-28

"I purchased a 256mb ram dimm and my CC was charged and I have not received anything. I am contacting my CC Company and having my number changed, as should all of you.
I have seen all of your other complaints, and you really should take the time to file a formal fraud complaint with the internet fraud complaint center at:
http://www1.ifccfbi.gov/index.asp

THIS PERSON IS A TOTAL FRAUD!!!! I COMPLAINED TO PRICEWATCH.COM AND THEY REMOVED THEM FROM THEIR LIST. I HOPE ARISMO READS THIS AND IS PACKING THEIR BAGS TO START RUNNING!!! A FEW MORE COMPLAINTS ABOUT THEIR INTERNET FRAUD BUSINESS AND THE FBI SHOULD BE KNOCKING ON THEIR DOOR.

Oh, here is the info for the address their domain is registered to if anyone's interested.

Technical Contact:
GOI, PETRO ****@****
arismo
2665 cedric place
rowland heights, California 91748
United States
"

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2003-07-28

"I have placed my order on July 17, 2003. My credit card was charged at the same day. Today is July 28 but the order is not shipped yet.

Update:
Today is August 8. I still have not received anyting from Arismo, but I easiliy recoverd my money trough my credit card company (Citi). I do not have to close my credit card account because for all Internet transactions I use "Virtual Account Numbers" available for all Citi Cards holders.
"

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1/5

2003-07-25

"I ordered 2 DDR memory sticks on 07/17/03 it is now 07/25/03 and the order had been processed but still not shipped. i wish i read this site before i orded with them"

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Overall quality of the company
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Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2003-07-25

"I ordered 257.84 worth of parts to build a computer for a clint. no ship they billed my CC but have not shipped. I tried to cancel my order but still have not heard a word."

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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Customer service being easy to reach
Customer service being trustworthy
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Overall web site
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Web site reliability

1/5

2003-07-25

"I place my order on the 10th for a stick of ram and a cd-rom. Emailed them on the 15th, they replied on the 16th and said it would be shipped. I received a UPS tracking number which has remained in the "Billing Information Received" status ever since. I called UPS they tell me they have not picked the package up. I ordered several items from different locations since placing this order. ALL have arrived on time as promised unlike arismo. Ive purchased many items over the past 5 or 6 years online and never had a problem until now.My e-mails and calls to arismo have gone unanswered. Im disputing
this with my card company as we speak. Should be resolved soon.

UPDATE:
Almost exactly 1 month after placing my order and finding out this site is a scam the charges have been reversed. I now have my $34 back and have learned a valuable lesson. Good luck to everyone in getting their money back. On a plus note their site has been down a while now so maybe all our complaints paid off. Hopefully noone else will fall victim to them now.
"

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2003-07-24

"did not get my merchandise and did not get any reply from customer service. Phone disconnected or not answering. Charged my credit card same day. Very disappointed

Everyone should file a complaint of Internet fraud against this company like I did so this behavior is stopped.

Site: http://www1.ifccfbi.gov/index.asp
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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Overall technical support
Being knowledgeable
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Resolving problems
Making decisions on their own
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Being easy to reach
Overall customer service
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Customer service being easy to reach
Overall web site
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Web site being easy to use

1/5

2003-07-23

"This company STINKS! I ordered two weeks ago and nothing. UPS said they haven't even had it to ship. You can't get them on the phone. $100.00 down the tube. I will be filing a complaint."

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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
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Resolving problems
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Customer service making decisions on their own
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