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Verified
5/5

2024-09-20

Parts Ordering

"No problems with my online part ordering."


Verified
5/5

2024-09-13

Good customer service

"Was there for under an hour. Two service advisors were very attentive to my needs. "


Verified
5/5

2024-09-02

Amazing

"Everything was perfect. Just wish every online purchase from a dealership was this easy!!"


Verified
3/5

2024-08-21

Could’ve been easier….

"Got the parts I needed and I appreciate that. Used your website parts link to find what I needed then went to the parts counter to check availability and ask questions. Had what I needed, but would not honor online price. Told those are online online. So, I left, ordered what I needed online at a substantial savings and returned the next day to picked them up.
Would’ve been a lot easier to do it all in one trip. Especially since I used Arlington Toyota’s Website to make and pay for the order. Didn’t make much sense to me.

Thanks though!
"


Verified
5/5

2024-06-02

The hardest part was finding the paint color for the part that I needed.

"Navigating the parts was kind of tough The best part is that I could use my VIN to get the correct part."

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Verified
5/5

2024-05-12

Quick and easy

"Ordered part on line and it was in next day. Arlington notified me when part was ordered and when part was available. Excellent communication!"

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Verified
4/5

2024-05-03

2004 Sequoia

"Rep Dillan was great. Wish the Techs had more knowledge or tools/procedures to pinpoint the cause of my communication issue causing warning lights to be On. Issue was left unresolved."

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Verified
4/5

2024-04-18

Parts

"Good price and good service"

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Verified
5/5

2024-04-16

Great, but needs to be efficient.

"Needs a pickup only line to be efficient. "

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Verified
5/5

2024-03-13

Seamless

"Walked in, picked up my pre-ordered parts, and walked out. No worries."


Verified
5/5

2024-02-15

In and out

"Ordered the part online and picked it up from parts. What could go wrong?"

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Verified
5/5

2024-02-13

Great experience

"I had no issues with my order even I had ordered the wrong part, they were able to cancel my order."

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Verified
5/5

2023-12-03

2024 Tundra

"It was a great experience. Ibo and Connor were very nice, knowledgeable, and professional. This is the 2nd car I buy from Ibo, and will definitely buy another car in the future. I will recommends friends and family to see Ibo for their purchases. The Tundra I bought is awesome."

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Verified
5/5

2023-12-01

Fast delivery

"All that I need for my 2008 Lexus RX350 was delivery very fast."

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Verified
3/5

2023-11-19

.average

"Was not notified that my parts order was ready. I had it call."

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