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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2017-05-31

Overoptimistic on jpeg quality

"The site analyzes the size of your jpeg in relation to the size of canvas art you're ordering. Ours said "good," but that was overoptimistic. Our canvas art came out too blurry."

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Verified
5/5

2017-05-30

Excellent service.

"Great service. I will be back. "

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Verified
5/5

2017-05-30

Great discovery!

"Really enjoyed discovering this website! The two pictures I ordered arrived promptly and beautifully packaged for safety. They look wonderful. A little advice however; really pay attention to the given size of the paintings. I was surprised that one was larger than I had surmised and the other smaller. Happily, I wasn't disappointed because they both still worked - And it was my fault for not looking more closely at the posted measurements. pd "

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Verified
5/5

2017-05-30

went the extra mile

"the first print i ordered came damaged there was a big crease down the middle. i called and the lady was super nice and said they would send out another through fed ex instead of the post office and not to worry about sending the damaged poster back. it was nice they didn't over analyze my request or think i was lying, just sent another poster. although the other poster had some minor damage as well, it wasn't bad at all compared to the first one sent. "

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Verified
5/5

2017-05-29

excellent customer service

"was able to get answers to all my questions and utilize coupon codes to get my order, "

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Verified
5/5

2017-05-29

Love my art

"Perfect! Colors were as show. And completes the look. "


Verified
3/5

2017-05-29

Elephant art 1

"The problem is that I ordered these prints in color and I got them in black and white. With my heavy work schedule traveling since they arrived, I have not had an opportunity to address this until now.
What a shame as I don't want to return but they were not what I ordered.
Thank you, cheri
"


Verified
5/5

2017-05-28

Love The Tapestry

"Excellent shipping and we love the quality of the art"


Verified
5/5

2017-05-28

Fabulous Art

"I ordered a print to compliment my decor in a family room and the product I received was over the top! The quality of the print and the framing would have cost twice as much anywhere else. The colors in the print were perfect even better than the picture on line. It arrived on the date promised and was packaged very carefully so no damage to the artwork. I have had many compliments already and will continue to shop Art.com.
"


Verified
5/5

2017-05-28

Very Pleased

"Sent them a snap shot and they quickly sent it back to me as a 24x24 portrait at a very reasonable price. "

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Verified
5/5

2017-05-27

always looks great!

"wish the shipping on canvas was cheaper but I love the product!"

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Verified
5/5

2017-05-26

Always exactly right!

"I have ordered from Art.com a number times and have never been disappointed. The items are delivered in a timely manner and very well packed. Will use this site again and again!"


Verified
2/5

2017-05-25

great selection, mediocre to poor execution

"I've only ordered from art.com a few times and each time there was a mishap. There's an overall sandwich going on here. Lot of good layered with some bad.

They have an amazing selection of art as well as media for the art to be printed on. Paper. Acrylic. Canvas. Metal. Wood. And they even sell other decor items like sculptures, occasional furniture, and more. Fantastic.

Pricing is a mixed bag. They always have sales which lead me to believe that their regular prices are fabricated and the sale prices are what is normal. This leaves me feeling duped a lot of the time. They often have sales that say EVERYTHING ON SALE and when I add something to the cart it doesn't have a discount or the discount is less than the advert said.

Finally, execution. I recently ordered a metal print and there is a 1.5 inch defect on the upper left corner with no color in it and the metal has a 2 inch dent in the upper right corner that happened before packaging and shipping so someone knew it was messed up but they shipped it anyway. That doesn't make me feel like a valued customer.

A previous example is I ordered a mounted and framed photograph 40x30 inches landscape and it arrived with the hanging hardware and wires in the obviously wrong portrait configuration. Not that difficult to fix but it was a pain in the ass convenience wise. I order online to save myself a trip to the store because I don't have a car. And when I have to take something that's been messed up to a store or to a shipping facility it ruins the whole reason of ordering online in the first place. It also costs a lot more.

Would I order from art.com again? I don't know. Maybe if I'm desperate but I don't have very high expectations.
"

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Verified
5/5

2017-05-25

Never disappointed with Art.com

"Products are excellent and delivery is always on time. They go beyond any other company when there are issues or damages. Would never use anyone else. "


Verified
5/5

2017-05-25

Very Pleased

"Very reasonable prices, shipping container was fantastic! Shipped and delivered really quick. Great quality print. Would definitely by from them again"