"great service i recommend them."

"Wonderfully prompt delivery and accurate product description, much thanks!"

"Horrible customer service! If I could have found the same product for close to the same price somewhere else I would have cancelled my order without a second thought.

I give them the credit card information and they tell me they won't ship it out because the billing information doesn't match the shipping address. I explain to them that it is literally the same building (the apartment is above the business). They didn't care, wouldn't ship it anyway. Ok, frustrating but I understand, it's a policy (even though it is the same building. I'm an internal auditor and I still can't think of a scam that someone would use to send an item to the same building). But because of being a auditor I understand the importance of policies. I'm ordering the item for my girlfriend so I have her change the billing address at her credit card company and call them back. They still won't ship it because instead of running the card to see if it goes through they make me go back to my girlfriend to get the number from the back of the card so they can call and verify it's been changed. I ask if they will send it out that day and they say, "No, it's too late in the day." So then I ask can they send it out tomorrow. "Probably not"!!! It takes a couple of days. What kind of business are they running? Once a card is approved what else is there? Sure enough it didn't ship the next day either. I called that day and a different lady said it would ship that day and I would get tracking info. Nope.

Next day... Call again but no one would answer the phone. I was on a road trip with nothing better to do so I called for 20 minutes straight (if I didn't get anyone I would hang up and call back) and never got through. I finally called technical support and they transferred me. Went right through. They said it was on the way. I checked before I called to see if I had received tracking info like they said I would. Nope... I ask for it and she said FedEx sends the e-mail not them but she would send me one anyway (with a bit of attitude). I think worse than anything were the employees' attititudes. Far from pleasant.

I will NEVER buy anything from them again and will advise others not to as well. By the way, it is now Friday, March 4 and I just received the item. I
ordered it on Feb 23rd. It took two days to actually ship, the rest are days of frustration."

"I have ordered 2 refurbished mobo for Compaq laptops. First I was afraid that the Mobo's were refurbished. But when I got them and installed they worked like brand new. And also I was surprised with so fast delivery. Thank you will work again!!!"

"The motherboard came so fast I really was not expecting. But, it was nice to have so fast.
It was just as nice as the ad said. It works perfect.
I will do more business with this company.
One last thing I really liked the traccking service they had. Thanks guys. I am happy with this purchase."

"Motherboard ordered from AscendTech, Inc. arrived quickly, well packaged, in new condition, and is working beautifully after installation! Great seller! We're happy!"

"Great deal received in a timely manner and most of all it was a perfect fit. i had to buy and replace a motherboard on a older model hp. Great experience would recommend to others."

"Ordered two PNY Geforce 9800GT video cards. Product arrived quickly and was properly packaged. Shipping was free and done by UPS. Problem was the cards, when inspected after arrival, were reconditioned. None of the online description, either text or pictures, indicated the cards were reconditioned.(While it lasts, here is the URL- http://www.ascendtech.us/itemdesc.asp?ic=VC1GB961024GXPB&eq=&Tp=) The assumption was they were new as the depictions showed inventory that had the trade name and logo of the manufacturer, PNY. I have no objecton in principal to buying reman. hardware. I would like to know before I buy and shipping reman under these conditions is, at best, dishonest. When contacted, customer service was polite but unhelpful and indicated a 30 day warranty by Ascendtech was all the part carried. No mfr. warranty at all.

Buyers beware that, even if the description does not say so, you may be buying something other than new hardware. Make assumptions at your own risk."

"Bought a Mother Board HP COMPAQ EMERY-UL8E 5188-2545 P5LP-LE SATA MOTHERBOARD Fast shipping packaged good. Pleasure doing business with company. Dan"

"Great Product!!! Awesome Service!!! Quality Motherboard!!! Item#: 390282259735 / ****@****"

"I ordered a replacement motherboard for my older HP PC. The cost of the motherboard and shipping was very reasonable. The motherboard was received quickly via UPS. It was packed well and was exactly as it was described in the seller's ad. The motherboard functions perfectly in my PC. Communication with the seller was professional and timely. I will do business with asendteck.com again and highly recommend them based on my experience. Bill A. – Syracuse, NY"

"The item we ordered was correctly inventoried and worked! Shipping was fast. The price was very acceptable. This is a very good company."

"Ordered computer and received it within a week!Hope to do more buisiness with them soon."

"From purchase to shipping the order went smoothly"

"Fast shipping, good comunications. "