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Product & services pricing
4.19/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.14/5
Customer service:
3.77/5
Return/Replacement policy:
3.92/5

Verified
3/5

2020-08-07

Site Down

"This order was first placed yesterday, but the site went down just as I was about to close out. "


Rep reply posted 2020-08-13
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-08-07

"Shophing here is better than go to the store."


Verified
5/5

2020-08-07

excellent service

"i find Ashford website easy to use and access, prices are cheap but merchandise is of the highest quality. Highly recommended."


Verified
5/5

2020-08-07

great Praices and I hope the Items are as they advertise them

"easy to navegate! Fast and Easy!

Hope to buy more in the future.
"


Verified
5/5

2020-08-06

"Always enjoy shopping at Ashford’s! Great confidence, great products and excellent customer experience. "


Verified
1/5

2020-08-06

"It can never connect to my PayPal or wechat"


Rep reply posted 2020-08-13
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-08-06

I WISH ALL BUSINESSES SHOULD BE LIKE YOURS ,NICE MANAGEMENT

"I AM REPEATED AND SATISFIED CUSTOMER WITH MY FRIENDS "


Verified
5/5

2020-08-06

Always Ashford

"way better than Jomashop. Only at Ashford we can trust genuine merchandise "


Verified
5/5

2020-08-06

Good value

"Simple and fast. Best prices!!"


Verified
5/5

2020-08-06

"SHIPPING FAST, CHEAP, AUTHENTIC"


Verified
5/5

2020-08-06

Don’t miss out

"Easy process, real big savings on quality products!"


Verified
5/5

2020-08-06

Very fast

"Shipped on time. Beautiful. Will order again."


Verified
3/5

2020-08-05

"Mobile shopping experience is very bad "


Rep reply posted 2020-08-13
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
4/5

2020-08-05

ok

"a little problem checking out
"


Verified
5/5

2020-08-05

Very nice

"Buy to you guys is a nice experience"