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Product & services pricing
4.20/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.15/5
Customer service:
3.77/5
Return/Replacement policy:
3.92/5

Verified
5/5

2020-08-05

Very nice

"Buy to you guys is a nice experience"


Verified
5/5

2020-08-05

Great!!

"Everything is fine. I hope my order will ship soon"


Verified
5/5

2020-08-05

Notification worthy

"I was browsing the other day, so I guess cookies were dropped, today I received a notification the sunglasses I wanted were on sale, I called to verify the legitimacy of this company, d the rep informed me of their years of service and gave me a promo code. I ordered with my PayPal and it was a breeze! Easy checkout like 1..2..3! I will buy from this store again."


Verified
5/5

2020-08-05

does what it says on the tin

"so far so good, not received the watch yet"


Verified
5/5

2020-08-05

catchy title

"pretty pretty pretty good"


Verified
5/5

2020-08-05

"A bit challenging with the password, but after resetting. All went well"


Verified
5/5

2020-08-04

so far so good

"Have ordered from Ashford before and was sastified"


Verified
5/5

2020-08-04

the mase

"Inform customers to list all credit or debit card numbers together, no space, as I did to start and it will make your purchase much easier,"


Verified
4/5

2020-08-04

"I need to reorder the item but great their live chat assist me with this..still willing to wait for the refund of my first order.."


Rep reply posted 2020-08-04
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. We hope you are enjoying your purchase!

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-08-04

very easy

"i buy in ten clicks! very cheap"


Verified
1/5

2020-08-04

Dissapointment

"Very difficult to place the order due to website acting up. Customer service should be more helpful"


Rep reply posted 2020-08-05
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. we see you placed your order during a Time customer service is unavailable. If you need assistance please contact us with between the hours of 9 a.m. to 6 p.m. Eastern standard Time Monday through Thursday or 9 a.m. to 4 p.m. Eastern standard Time on Friday.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-08-04

Dream Watch at Dream pricing

"I have always wanted a Tissot and this is a great opportunity that I could not pass up!"


Verified
5/5

2020-08-04

"it is my first time to order here so I am excited to get my order."


Verified
5/5

2020-08-03

Watches that rock

"The shopping selections are great."


Verified
5/5

2020-08-03

so far so good

"Can't wait for my new watch"