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Product & services pricing
4.20/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.15/5
Customer service:
3.77/5
Return/Replacement policy:
3.92/5

Verified
5/5

2020-07-29

"Good and fast. I will comback "


Verified
5/5

2020-07-29

"It is easy to use and buy things."


Verified
5/5

2020-07-28

Easy

"clear and easy to order, would order from this company again"


Verified
1/5

2020-07-28

Not ready for Prime Time

"Form forced me to input shipping information 3X. 5% discount code was removed and not subtracted from total, (I noticed it was on the initial page
of order - SC5PJUL31P.
"


Rep reply posted 2020-08-05
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. Please contact our customer service for assistance in this matter.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-07-28

Awesome

"great great awesome!!! love it"


Verified
5/5

2020-07-28

Great selection at awesome prices!

"Great inventory at very good prices."


Verified
5/5

2020-07-28

Fast Easy Checkout!!

"One of the Best places on the web to buy watches.!"


Verified
5/5

2020-07-28

"It was pretty easy and smooth to purchase and scroll through."


Verified
5/5

2020-07-28

EXCELENTES AUNQUE ME GUSTARIA ALGUN OBSEQUIO LES COMPRO MUCHO

"GRACIAS MUY BUENOS PRODUCTOS"


Verified
3/5

2020-07-28

"Impossible to checkout. The google verification process is horrendous! "


Rep reply posted 2020-08-13
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-07-28

SO FAR SO GOOD

"EASY TO SEARCH FOR THE ITEMS"


Verified
5/5

2020-07-27

"i found watch in a cheaper price i am so happy i have good experience of shopping "


Verified
4/5

2020-07-27

shipping terms not clear

"I tried to purchase 10 items which were in my basket. I was unable to complete the purchase. I contacted your sales team over the weekend and they responded that due to an item which cannot be shipped to Australia I could not complete the process., which delayed the purchase for 3 days over the weekend. I understand it was the weekend and they reponded promptly on their first business day, thank you. But during the checkout process if i were to be informed of the item not being able to be shipped out to Australia, I would have taken that item out of the basket and completed the purchase. Luckily I am a returning customer :)"


Verified
5/5

2020-07-27

Great Deal !!!

"This watch was so much more expensive on other sites!!"


Verified
4/5

2020-07-27

CHOICE

"Check out was a bit tricky. "