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Product & services pricing
4.20/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.15/5
Customer service:
3.77/5
Return/Replacement policy:
3.92/5

Verified
5/5

2020-07-27

"Very easy to purchase. Quick and easy."


Verified
5/5

2020-07-27

Always satisfied

"It’s hard to compare shopping on this site with other websites for a watch, because there are no other sites with the reliability and the choices and the PRICES that this site has every, single, day! I rarely recommend websites, seriously, but if you are in the market, they offer watches and other pretty things. "


Verified
5/5

2020-07-27

"Nice products fast shipping love it"


Verified
5/5

2020-07-27

Great place for watches

"They have alot of great deals on top brands. Im an avid collector. Ashford is definitely quality store. Great customer service as well. Very responsive and helpful. "


Verified
5/5

2020-07-27

"payment process very convenient"


Verified
5/5

2020-07-27

good

"Excelent, good price and service"


Verified
5/5

2020-07-27

Superb

"So far quick and effortless"


Verified
5/5

2020-07-27

"The purchase experience was very good"


Verified
5/5

2020-07-26

Can’t get enough Rado watches

"Easy to search and see availability with great discounts. Only wish there were more views of the watches - but - didn’t stop me from making a purchase. "


Verified
5/5

2020-07-26

"Very good price and quick service"


Verified
5/5

2020-07-26

Perfect and trusted website

"It’s my 4th watch I purchased from Ashford
They are perfect in everything
"


Verified
3/5

2020-07-26

"Difficult using payment on mobile. "


Rep reply posted 2020-08-13
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-07-26

"I bought from Ashford 3 times "


Verified
5/5

2020-07-26

My outfit Maker!!!!

"Watch that will complete my trusty green track suit!"


Verified
2/5

2020-07-26

Difficult check out process

"Checkout would say that my credit card information required a security code, but there was nowhere to put the security code."


Rep reply posted 2020-08-05
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”