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Product & services pricing
4.17/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.16/5
Customer service:
3.80/5
Return/Replacement policy:
3.86/5

Verified
5/5

2021-12-15

Great Service and great watch selection

"I have bought 3 watches (so far) and have had a great purchase experience each time. "


Verified
5/5

2021-12-14

Great thanks again love this place

"It's always a excellent shopping experience thank you"


Verified
2/5

2021-12-14

discount

"Recieved discount code and at checkout it didnt work"


Rep reply posted 2021-12-15
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. Our Promotional Code is available at the CART on the left hand side prior to CHECKOUT.

Please note, if you chose a Doorbuster or Flash Deal item, coupons cannot apply.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2021-12-14

Yay!! You have it!!!

"I’ve been looking for this ornament for a year. Ash Ford had it!!"


Verified
5/5

2021-12-14

Great savings

"I've long to own this brand of watches but can't afford it
Now, got it! Great holiday gift for me and my husband.
"


Verified
5/5

2021-12-13

Great purchase

"Great sale and purchase. Item arrived on time"


Verified
5/5

2021-12-12

"Great prices on brand name sunglasses!"


Verified
5/5

2021-12-12

Always a positive experience with Ashford

"Everything is good so far. Been purchasing from Ashford for the past 5 years"

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Verified
5/5

2021-12-11

good communication!

"good communication! Refund quickly"

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Verified
5/5

2021-12-10

Nice products

"I have purchased many products from Ashford and been happy with them all."


Verified
5/5

2021-12-08

Very easy!

"Good price and very good the user experience. "


Verified
5/5

2021-12-07

Price & service

"Overall value ( price + quality ) was excellent, simple transaction, good tracking, no problems!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-12-07

First purchasing

"I've not received my goods yet, I hope I will be very satisfied with my first pruchasing! Thanks!"


Verified
5/5

2021-12-07

"good price, easy international shipping"


Verified
5/5

2021-12-06

Exceptional Sale prices

"Great web site to search and find the products On sale and discounts pop up while viewing. Bought my first Luxury watch from this company.
Ashford customer service 10 Stars... Thanks again for making Christmas shopping easy. Tim D
"