ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.32/5
Chance of future purchase:
4.22/5
Shipping & packaging:
4.23/5
Customer service:
3.98/5
Return/Replacement policy:
4.07/5

Verified
5/5

2021-12-30

encan

"fue una compra excelente, rapida"


Verified
5/5

2021-12-29

Great Deal

"Good products at nice price. Easy to order is a plus."


Verified
5/5

2021-12-24

Great price

"This is my 2nd hamilton jazzmaster thinline I have ordered from ashford. Very happy with the service and the price"


Verified
3/5

2021-12-19

初めての購入

"初めてでドキドキしました。
無事届くことを祈ってます。
"


Verified
1/5

2021-12-18

Web site difficult to navigate

"Your website is almost impossible to navigate & complete purchase.
If some of the prices were not so good i would never buy from you again.
Also some of your customer service staff are terrible at their job
"


Verified
5/5

2021-12-18

Convenient and easy

"Friendly oriented site, great prices for luxury products. Thank you! "


Verified
5/5

2021-12-18

"Easy and fast transaction, well recommended !"


Verified
5/5

2021-12-18

What a treat!

"Excellent products for great prices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-12-17

Easy does it

"Simple and easy experience. Great sales and good prices."


Verified
5/5

2021-12-17

Awesome gifts at AMAZING prices.

"I have bought several watches from Ashford. Each piece was sent as a gift, and was highly appreciated by my family and friends.
I will buy again. Thank you, ASHFORD.
"


Verified
5/5

2021-12-15

Slick Process End-2-End

"Ordering experience was very clean and crisp. Selecting my order and adding the discount, it worked!!

Looking forward to receiving my order in 2 day. Yay!!
"


Verified
5/5

2021-12-15

Great Service and great watch selection

"I have bought 3 watches (so far) and have had a great purchase experience each time. "


Verified
5/5

2021-12-14

Great thanks again love this place

"It's always a excellent shopping experience thank you"


Verified
2/5

2021-12-14

discount

"Recieved discount code and at checkout it didnt work"


Rep reply posted 2021-12-15
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. Our Promotional Code is available at the CART on the left hand side prior to CHECKOUT.

Please note, if you chose a Doorbuster or Flash Deal item, coupons cannot apply.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2021-12-14

Yay!! You have it!!!

"I’ve been looking for this ornament for a year. Ash Ford had it!!"