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Product & services pricing
4.17/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.11/5
Customer service:
3.74/5
Return/Replacement policy:
3.88/5

Verified
5/5

2021-04-07

Excellent!!

"Great prices and fast shipping."


Verified
5/5

2021-04-07

Great service and prices

"I've been doing bussiness with them for about 6 months, everything has been great"

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Verified
5/5

2021-04-05

Best price!

"It’s cool! I hope we will always have best price & great promotion ever ;)"

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Verified
5/5

2021-04-04

Always quality items shipped fast.

"I’ve purchased 4 pairs of Rayban sunglasses from Ashford. I love each pair and the price is amazing. Each order was shipped and delivered within a week. "

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Verified
5/5

2021-04-04

TF Sun glasses

"Good price. They suit me well. They cover the sides. They look good."

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Verified
5/5

2021-04-04

very fast and great value

"sent my items very quickly. got exactly what i ordered"

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Verified
3/5

2021-04-04

did not honor 10% discount SCJSAPRCE

"I was shopping for a watch for my husband. As I was shopping, a pop up presented a guaranteed 10% discount. After I pressed the button, my code was SCJSAPRCE. When I went to buy the watch, a place was set up for me to type the 10% off code. When I did that, I received message that the code was not correct. Since we need the watch, I bought it, but was soooooo disappointed that the 10% discount offered to entice me was not honored. I am not sure we will do business with this company again. It might depend on the response to my complaint and the quality of the watch we ordered. It feels like a "Bait and Switch" technique that is not customer friendly."


Rep reply posted 2021-04-13
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2021-04-03

Great seller

"Perfect service, smooth transaction, they solved my problem immediately. THANKS!"

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Verified
5/5

2021-04-02

good

"very nice and support good"


Verified
5/5

2021-04-02

Exactly as shown

"Sunglasses arrived exactly as shown. Happy with my purchase. "

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Verified
5/5

2021-04-01

best shop

"very glad to buy again in your online shop!"


Verified
5/5

2021-04-01

Great experience

"It was fast shipping and overall a great experience and I will be shopping here again "

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Verified
5/5

2021-03-30

Quick and as-expected

"They had some Prada sunglasses of the same model as my broken pair. MSRP was $300; I had paid about $150 at Macys; Ashford had them, after discounts, for $95 including shipping to Hawaii where I live. They're authentic and matched my prior pair. Shipping was quick."

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Verified
5/5

2021-03-30

4th purchase in one week.

"Loved my experience. Loved my glasses "


Verified
5/5

2021-03-30

great, all the way through!

"exceptional as usual......"


Rep reply posted 2021-05-26
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. We hope you enjoy your purchase!

Kerryclare G.
Manager of Customer Service”