"I was disapointed that you did not the have the product I wanted, Tom Ford sunglasses, you did have it in another color I would have got the other one if you had send me an email for another chose, but you offered to refund the payment. I am still waiting for my refund. Irene Day"
"This is the first time I used Ashford.com and I found the customer service to be very accommodating, courteous, patient. My order arrived in a timely fashion even with the many delays were experiencing with USPS. And I "
"Fantastic deal on sunglasses with free shipping from a super reputable and reliable seller!"
"VERY FAST PURCHASE AND APPLY THE DISCOUNT COUPON INSTANTLY"
"Everything was good but didn't find when would the purchase be delivered while checking out, that would be really helpful."
"Thank you guys! I like the products! "
"I stumbled across your site haphazardly and I love sunglasses so I added2 more to the 20+ I already possess"
"Thanks for good price on the glasses "
"thank you very much for the many discounts."
"Great price easy to use website "
"Amazon integration for payment was nice"
"Quality products for great prices. Shopping experience was good. Will see if products are authentic and good."
"easy and fast service. i like it"
"the prices are great and the shipping is very fast"
"quick and easy nice layout and fast"
A rep from Ashford.com, ASHFORD.COM, has responded:
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”