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Product & services pricing
4.16/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.14/5
Customer service:
3.80/5
Return/Replacement policy:
3.86/5

Verified
1/5

2024-07-11

Poor quality

"Bought 1 watches. One Movado Men's Watch 0607217 which had a dirty protector on the dial.
The other one is Head Men's Watch H800413 which looks broken from the inside.
"

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Verified
3/5

2024-07-08

No manufacturer warranty on Tissot

"Smooth buy. Watch seems fine and genuine with a Tissot serial number. But no manufacturer warranty for the Tissot, even if it says AD (authorized dealer) AND manufacturer warranty on the website. I wrote to them and they told me in case of a problem to send the watch to them but when I asked if there is a manufacturer warranty or not they did not answer my second email. I registered the watch on the Tissot website, the serial number is recognized but no manufacturer warranty. It is my only complain: they should be honest and state it is an Ashford warranty and not a manufacturer warranty!!!"

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Verified
2/5

2024-07-07

Bien el producto y el tiempo. Mal operativa con Web, gestión de entrega. Insatisfacción de respuestas

"Satisfacción con el producto y el pago. Problemas con la Web (no me permitía hacer la compra como cliente), tuve que hacerlo directamente a través de PayPal; comunico la incidencia a Ashford sin respuesta satisfactoria.
El Naviero (UPS) ha cobrado 70,83€, además de los gastos de envío ya abonados en la compra a Ashford; se supone que de impuestos (menos de la mitad) y honorarios de gestión: pero no ha entregado factura. Comunicado a Ashford, me remiten a UPS, y no me está siendo posible el contacto. He pagado de gastos de envío y naviero más importe que de producto, y sin factura justificante
"

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Verified
5/5

2024-07-05

Very Good

"Very good sunglasses with a very good price"

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Verified
5/5

2024-07-04

Great glasses

"From a shipping standpoint, they were well packaged. From an item standpoint, great glasses for the price. Thank you "

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Verified
4/5

2024-07-03

Decent Customer Service

"I didn’t care for the watch I ordered. They took it back with any problem. Didn’t return any shipping fees, but that’s understandable. "

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Verified
1/5

2024-07-03

DID NOT GET MY SONS WAT

"DID NOT GIT MY SONS WATCH. NOW HE IS BACK IN IRAQ! WITH NO WATCH. CALL GOT NO HELP 3 TIMES. JUST GET MY WATCH. OR LET ME ORDER O NEW ONE YOU GOT PAID FROM AFFIRM THANK YOU WILLIAM STEVBENSKI"

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Verified
5/5

2024-06-28

Excellent!

"I love my Bulova watch! Amazing price, exceptional quality, great communication and seamless delivery. I recommend Ashford and will happily purchase from them again. "

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Verified
5/5

2024-06-23

Authentic Products, unbeatable prices

"Overall great experience.
Authentic Products, unbeatable prices
Fast shipping too.
"

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Verified
5/5

2024-06-23

Quality at a great price

"I was skeptical about buying sunglasses I have not tried on online but they do take returns. I was very pleased with the items. I just wish they had more photos of the products "

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Verified
4/5

2024-06-22

Fast Delivery

"Good watch and fast delivery. But don’t expect any fancy packaging or box like those from an authorized dealer. The watch came with a small Hamilton logo carry case. No extra rubber straps. Ashford still has the best deal on Hamilton. They are authentic. If you don’t care for the fancy boxes, it’s a great deal on a very nice watch. "

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Verified
5/5

2024-06-22

Arrived promptly

"My glasses arrived in just a couple of days. They were everything I expected. Great job."

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Verified
5/5

2024-06-21

Ashford Rocks!

"Perfect customer service exhibited by their Rep, Brett.
Great price structure, for highly desired products. And no cost, expedient return policies equals best in class!
"

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Verified
5/5

2024-06-19

Excellent product for an excellent price!

"My Oakley sunglasses were about 70% discounted and still arrived in perfect condition and extremely fast. Thanks Ashford!"

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Verified
2/5

2024-06-18

no tag

"There is no genuine MOVADO warranty card when buying here."

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