ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.18/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.13/5
Customer service:
3.75/5
Return/Replacement policy:
3.90/5

Verified
5/5

2021-01-20

Very Satisfied

"Very Satisfied
Very Satisfied
"


Verified
5/5

2021-01-20

Low Low Prices

"Great product at a great price "


Verified
5/5

2021-01-20

Sweet fast and in a hurry!!! .Boyfriend approved

"Found an affordable item, Placed my order in less than 5mins..."


Verified
5/5

2021-01-20

Pleasant and fantastic experience

"Excellent products! Professional team. "


Verified
5/5

2021-01-20

Absolutely stunning eye candy

"I love the pieces I choose for myself whether diamond watches or Swarovski crystal jewelry they look exquisite , they had a variety of lavish pieces to choose from ..I will be back for more , thinking of getting gifts in the future for family amd friends. . "


Verified
5/5

2021-01-19

Quick and easy

"I found the watch I want at a great price. Check out was quick and easy. I’m looking forward to receiving my watch. "


Verified
2/5

2021-01-19

Tried 15 times to order

"Not easy to order I believe I have completed the order this time. If I haven, I will not try again!"


Rep reply posted 2021-01-26
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2021-01-19

Happy!!!

"Pleasant experience...easy navigation of the product menu / transaction options...great product range...will be back for more!!!"


Verified
5/5

2021-01-19

Sleek smooth and timely

"Web site is easy to use and see the quality of what you are getting."


Verified
3/5

2021-01-19

Who are these people?

"Used my account for the first time in several years and was very surprised to see two people and addresses that I have never heard of on the address list for my account. I have had a couple of attempts by strangers trying to use my american express to purchase watches on this website. Apparently, these are their addresses. I had to cancel my card and get a new one. I want to take these people off my account and cannot find a way to do so. Do I have to totally cancel my account and make a new one or just shop elsewhere?"


Verified
5/5

2021-01-19

Awesome, efficient experience

"Ordering from here is very easy! Detailed product information is readily-available."


Verified
5/5

2021-01-19

"very convince!Hope much more SKU"


Verified
5/5

2021-01-19

Satis

"Satisfied with discount price"


Verified
4/5

2021-01-18

Phone searching is difficult

"The phone version of the site is hard to filter. I switched to the desktop version on my phone to find my quick purchase"


Verified
5/5

2021-01-18

The best website ever good prices. And most of all authenticity

"Easy fast shipping customer service did I mention the additional discount they have "