"Your ordering website is not user friendly! It took me 4 times before I could get to the shipping and payment screens."
"I bought a watch a few times and was satisfied. I expect sunglasses to satisfy me this time. Ashford, I'm always rooting for you"
"What not very user friendly when trying to use the low to high tabs, would not load like my desk top. "
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”
"They sell watches. Credit card got processed."
"Very easy to navigate website and quick payment options"
"I purchased several products from Ashford always satisfied "
"The option of adjusting the quantity it very difficult "
"through description of item, and ordering process was super easy. This is a great value for a popular, consistently high quality watch PLUS free shipping. "
"Website worked very well!"
"Received an amazing deal "
"Website is user-friendly, prices are competitive., and the selection is broad. "
"I have a drawer full of inexpensive dead watches, and an expensive one (Seiko) that needs a new movement. This watch looks good and hopefully will live up to the Timex reputation for durability!"
"Set up well...no problems."
"Efficient process and good on their word with the coupons code. Great price! Can’t wait to get product. "
"Thanks for a great online shopping experience."
A rep from Ashford.com, ASHFORD.COM, has responded:
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”