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Product & services pricing
4.18/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.13/5
Customer service:
3.75/5
Return/Replacement policy:
3.90/5

Verified
1/5

2020-12-07

Advertised Price increased once added to cart

"The advertised price was $279.99 and once I added the watch to my cart the price increased to $314.99! I tried adding another watch to see if it was reoccurring and the same thing happened again! I will be contacting customer service and requesting that they refund me the difference in price! "


Rep reply posted 2021-02-02
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-12-07

"Good so far when order placed."


Verified
1/5

2020-12-07

Discount code disappear

"I want cancel my order, please understand my country income tax policy.
Bye.
"


Rep reply posted 2021-02-02
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We see you received this order

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
2/5

2020-12-06

Spastic checkout page

"Took a while for checkout would work, but finally did. Not confidence inspiring"


Rep reply posted 2021-02-02
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-12-06

Great deal, great handling.

"Nice price, pretty watch.
Additional discount also and no shipping costs.
I am completely satisfied.
"


Verified
5/5

2020-12-06

"Easy website to use and navigate "


Verified
5/5

2020-12-06

Cyber Bounty

"Good selection and great prices for cyber week. Hard to choose. Hope the watch measures up."


Verified
5/5

2020-12-06

"its very comfortable and easy! thank you"


Verified
5/5

2020-12-06

Cool

"Great price, fantastic watch"


Verified
5/5

2020-12-06

Good

"Fast service and nice product!"


Verified
5/5

2020-12-06

LA Watch Man

"Great prices on Hamilton watches!"


Verified
5/5

2020-12-06

Superman service

"Use them several holidays and special occasions "


Verified
5/5

2020-12-06

Great!!

"Have not ordered for a while, and had to negotiate the web page. I am not a young person, so this is not second nature to me."


Verified
3/5

2020-12-06

Good price, bad cheek out.

"Did not accept discount code which was give during viewing. Had to then go look for new code, which then worked. "


Rep reply posted 2021-02-02
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-12-06

Lengel Loves Ashford

"Been dealing with Ashford for 4 or 5 years now. Always a great experience and a fantastic value."