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Product & services pricing
4.18/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.13/5
Customer service:
3.75/5
Return/Replacement policy:
3.90/5

Verified
1/5

2020-12-06

No sign up discount

"I signed up for 10% discount but didn’t get it when made first purchase from your website for Calvin Klein watch "


Rep reply posted 2021-02-02
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-12-06

Nice

"Great and easy transaction"


Verified
5/5

2020-12-05

Good

"Good good good good perfect"


Verified
5/5

2020-12-05

Great deals

"Always great deals, recommend "


Verified
4/5

2020-12-05

great prices but site works slow

"great prices but site works slow"


Verified
3/5

2020-12-05

program really defficult to complete order

"Program to complete purchase very slow and redirecting to the wrong place."


Rep reply posted 2021-02-02
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-12-05

Always Perfect!

"I bought from you guys last year everything was perfect"


Verified
4/5

2020-12-04

Great sales and prices

"Great place to shop. I advise shopping only the items that don't say ships only in USA as my order took two weeks to ship not 3 days. Ashford said they had no control over it as it is external. Also I wish they ship FedEx international as UPS charge a lot more for processing when the package reach compared to FedEx."


Verified
5/5

2020-12-04

Great watch

"I really like your selections and price."


Verified
5/5

2020-12-04

Excelent

"Incredible discounts and excellent watches "


Verified
5/5

2020-12-04

The best watch

"Always reliable.Very polite customer service as well."


Verified
5/5

2020-12-04

Waiting for the catch...

"Just got an incredible deal. I’m nearly waiting for the catch because it seems to good to be true."


Verified
5/5

2020-12-04

SavvyShopper

"Pleased again with the selection and pricing at Ashford. Repeat customer."


Verified
5/5

2020-12-04

Excellent services

"I love the brand and product. This time is good discount for purchasing."


Verified
5/5

2020-12-04

Good customer service!

"Excellent customer service! "