"Fast Delivery, product exactly as ordered. Got some sony headphones for waaaay less than anywhere else. Sweet website."
"I shopped extensively and found the best prices at ANTOnline.com. They didn't charge shipping or sales tax. So I went ahead, ordered, got confirmation. A couple days later they sent an email with tracking info. Then the item arrived on time as promised. What more can I ask? (Well okay, their website interface is not as amazingly automatic and immediate with the feedback and tracking number as some huge online vendors, so probably for lower overhead expenses and savings passed to me, the customer, it's what I would prefer anyway)."
"ANTOnline had what we were looking for at the best price. The ability to checkout through Amazon.com made the process simple. ANT shipped promptly. I definitely recommend them.
"
"I am extremely pleased with ANTOnline. I received my purchase in a timely manner and it was exactly what I wanted and a compareable price. I will defintely reorder from ANTOline.
Thanks Curt"
"Bought a Lenovo laptop from ANTonline last month. Great price, good communication, solid product, and fast shipping. I really couldn't have asked for a better online shopping experience."
"I had never bought with ANTonline before but was thrilled with the great price and fast service. I would purchase from them again!"
"Ordered a Motherboard for my PC on Amazon with 2 day shipping (with like 8 other components from Amazon), but immediately after the purchase I realized the motherboard was being shipped by Antonline with a 7 day shipping estimate?!?!! So, I submit my cancellation request (within 15 minutes of ordering) and hear nothing for 1 full day....I end up calling them directly and the lady on the phone tells me that the order was already picked and ready to ship(LIAR) so couldn't cancelled. well, NO shipping notice for another 2 days!! I tell you what, they have the laziest staff or something...They do not care! BEWARE!"
"I ordered an item on August 21st. The same day, 2 hours later, I cancelled the order. Some liar at the company said that the order was already processed and it was too late. I stated that I would refuse the shipment. He said that I would be charged for shipping. When the item was returned, they not only charged me for shipping but a restocking fee on an item that I never received. I would avoid these thieves. I found the website http://antonlinesucks.com/ after all of this happened."
"Bought a Garmin GPS through Amazon. Thought I was buying from Amazon. The Garmin died on a trip to Arizona - after about 2 weeks from the purchase. Had to wait to get home to box it up and send it back. Then I discovered I bought it from ANT. They said I needed an approval to send it back - which was a delaying tactic. Then ANT said I was beyond the 30 days to return. How can Amazon do this to customers! DO NOT DEAL WITH ANT (ATLANTA NETWORK TECHNOLOGIES)! If ANT is a supplier DO NOT BUY! I rated ANT one star in all categories since I could go no lower! These people are thieves!
-WM, NY"
"AVOID ANTONLINE AT ALL COSTS. I cannot believe that a company gets away with "tough luck" as a customer service policy and stays in business.
I did not check beforehand, but I would recommend that you check with the Better Business Bureau prior to dealing with ANTOnline. They are not members, but the website listed several items of interest for potential customers.
Anyway, ANTOnline could only help if you had several different numbers. Thus gathered, I emailed several times and got little to no help whatsoever. It actually seemed as if "The Support Team at ANTOnline" was sitting around laughing at me and trying to be unhelpful until the firm 30 day return window had closed. In fact, one of their emails was actually blank except for the words, "The Support Team at ANTOnline," further wasting time. Another told me to hurry up, as my time was almost up, but failed to give me the information I needed. Still another merely said, "we gave you that information" and I actually had not received it.
Needless to say, I feel swindled. I was not treated as a valued customer, but one of the "ones born every minute." Avoid ANTOnline. "
"BEWARE!! I ordered through Amazon. The description said the product I ordered (a cell phone signal booster) would work with all major cell phone carriers with a few named exceptions. T-Mobile was not named, but the item did not work with T-Mobile 4G. I unpacked the item before I discovered this.
You would think this is a pretty straightforward return: incorrect description, does not work with my phone, I get a refund. Not from ANTOnline. They refused to give me a refund of any sort until Amazon intervened. Then they took a 15% restocking fee - for their mistake!!! - and I had to pay return shipping. Amazon should be embarrassed for doing business with a company whose business model is based on denying returns for any possible reason.
The company actually responded to my review on Amazon's web site, saying that "this customer stated that they had discarded packaging for the booster. Packaging is critical for return condition, and unfortunately we do not accept returns without full packaging."
So that's what you can expect. If the item description is incorrect, and if you unpack the item before you discover this, they will not accept a return. That's the sort of company you are dealing with here. Dishonest.
"
"Absolute criminals. Ordered from Best Buy and the product never came. After hours on the phone the customer service basically told me sorry for your luck. We won't do anything for you. NEVER ORDER WHEN YOU SEE ANT ONLINE!!!!!!!"
"Purchased large metal impulse sprinkler that was mostly plastic on a flimsy light weight tripod that was not built to last and far to expensive for the inferior materials presented. Paid shipping and asked for shipping to return and was told I must pay freight both ways. Very Dissatisfied!"
"I bought expensive binoculars from Antonline and they arrived having been opened, and used (there were fingerprints on the lenses). When I returned them, they charged me a 25% restocking fee, claiming that they were returned "incomplete". They arrived at me incomplete! How could I have possibly returned them complete? They have consistently refused to refund my money. I recommend avoiding dealing with this company.
"
"I tried to order a router extension from them through Amazon. It was supposed to arrive within 2 days, but 4 days later, it still hadn't been sent yet. I asked them to cancel and they said they would. But they did not, so I could not re-order elsewhere using my amazon points. They were not helpful at all. I will not be buying from them again,."