"great car, great service, great price"
"I have search on line for months for affordable rates for car rentals, thenI stumble across Atlaschoice, I though it was a scam at first because the rate were uncompareable; i haven't check anywhere ever since. :)"
"This is indeed the cheapest way to rent a car without comparing with many many service providers rate spending hours. The best thing is Atlaschoice quote the inclusive price for rent. "
"Atlaschoice has gained a new loyal customer as I was completely pleased with EVERY aspect of my experience in renting a car for my vacation from price to customer service to ease of picking up and dropping off the rental car. I HIGHLY recommend Atlaschoice!"
"Be prepared that if you don't purchase their High Prices Coverage you will be charged extremely high prices for very minor cosmetic items. When we picked up the car the damage sheet listed no damage. Before leaving we informed the rental agent that both outside mirrors had rub marks on the plastic covers. He took our contract back, made a note on it and said everything would be okay on return. Since I don't read/understand Spanish and he said he had made the necessary notes on the contract we took the car. When we returned a different agent checked us in, said there was no mention of damage to the right outside mirror, only the left and therefore we had to pay for the damage to the right mirror. The original agent was not available and she refused to acknowledge any previous agreement. In the end I was charged over $600 USD for a rub mark on the mirror. I have pictures of the rub mark if you are interested. It truly is a rub mark. No dent, damage of holes."
"Making a reservation on Atlas was easy and a great value. My reservation via Dollar was hands down the best deal I could find."
"I'm sure it would have been a pleasant experience if not for one fact … we weren't notified as to what domestic partner was holding our reservation! I spent 90 minutes trying to find which of the 10+ agencies our reservation was with … and never found it. There was no US phone number to call and when we attempted an email, the customer service office was evidently closed for the night (given that we were six hours behind London's time) and we weren't notified until 15 hours later. As a result, we did not get a car from Atlas Choice … we had to rent from another company with a walk up rate of twice the agreed upon price. If Atlas Choice would have told us where we were to pick up the car in the voucher that was emailed to us, things could have gone very smoothly and we would have had a great experience. Please consider adjusting your operations to include that with each US reservation."
"I really like Atlaschoice! I was so stress looking for a rent a car to the last moment, every place was giving me an expensive rate. I found Atlaschoice, and I was happy with the priece. Excellent service, and help me to save a lot!
Thank you!"
"Experience is always first rate with Atlaschoice. In the reservation process over the weekend I had entered an invalid eMail address which was promptly resolved on the following Monday. I suppose the takeaway here is that last minute issues any not be resolved if they occur over the weekend. But for my situation tech support resolved the issue quickly and professionally. For a change the car hire company, Dollar, did not try to up-sell us on a bigger car. Check-in and check out were both smooth. Some companies in the USA, on returning the car, now apparently want to see your last gas receipt but Dollar did not ask. "
"Customer service was excellent, the car was prepared and ready to go within few minutes, upon my arrival. Very welcoming and polite at the counter. Few minutes spent to hand over the car. Definitely a good service which deserves to be promoted and suggested to other people. Keep up the good work and service "
"Booking, renting, communication. Everything went well. Definitely would recommend and book again!"
"Overall the service provided was pleasant, efficient and friendly. The car type I ordered was not available, but they upgraded to the next size without any problem or charge.
I understood from your booking conditions that I had paid the complete price for the hire. However when I returned the car they informed me that I would have to pay Road Tax of Euro 30.50, which was not mentioned when I picked-up the car? I queried this, but they were (politely) insistent. Now when I re-check your Standard Terms & Conditions I see that road tax is included.
The Rate Includes Collision Damage Waiver (CDW) ‡
Theft Protection (TP) ‡
Road Tax
VAT/TAX
Airport Surcharge
PLS (Premium Location Surcharge)
24hrs Roadside Assistance
Would appreciate your input on this."
"Booked through the web for a long weekend in Inverness. Easy and convenient, car in reasonable condition (a few marks on the rear bumper) and clean, low mileage.
One very minor irritation - per the instructions I printed and took with me two copies of the hire voucher - which the hire company (Budget) didn't want, so a waste of time, paper and ink printing them out. Not a big issue, but mildly irritating.
Overall very good - does everything you could expect for a good price."
"Great pricing good customer service"
"I was able to give all my details ie drivers licence and credit card via email before hand so that picking up the car in or out of hours was hassel free. They use second hand cars and are only concerned with large dents in the car not the small scratches that can occur as part of normal daily handling. So that's good to know. Dropping the car off was a bit tricky as they are tucked away in some corner of Wellington airport and they are not sign posted very well. So we had to go in and out of the airport gates till we went down the correct road to an isolated area which is where ACE is located. But they were very quick to process the drop off and no paperwork was required. It was extremely handy to have the free airport shuttle at the airport so that picking up the car and dropping it off was not taxing in the least."