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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


Verified
5/5

2024-11-19

Responsive and a smooth transaction

"I purchased a Panasonic ET-DLE450 zoom lens and the transaction went very smoothly. Quick to reply to my questions too!"

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Verified
5/5

2024-11-15

Highly recommended!

"Had an amazing buying experience for my new JVC ceiling mount with Audio General. Having talked to Pieter at the company he was awesome to work and answered all my questions before fulfilling my order. I would 100% recommend them without reservation!"

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Verified
5/5

2024-10-09

Outstanding Service

"Pieter from Audio General was outstanding. He provided expert advice and unsurpassed support that saved our church time and money. In addition, Audio General was the only vendor that had the OEM Panasonic lamps in stock. With excellent service and next day delivery, I will definitely use Audio General for my future Audio/Video projects."

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Verified
5/5

2024-09-23

The best!

"We could not have asked for better help and support. Pieter was great. He was always super responsive and went above and beyond taking care of our large order. We will always go with Audio General!"

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Verified
5/5

2024-08-01

Excellent Customer Service!

"We ordered an OPTOMA ZU606TST-W LASER DLP PROJECTOR and i have to say what stood out the most was the customer service. The projector itself is a great product but I was up against timelines with fiscal year end and I called in to see what shipping was likely to look like and the staff checked the stock to see if it was in and let me know when it would go out if placed. We placed the order and the product was received in time to meet our end of fiscal year spending. A big thanks to their customer service."

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Verified
5/5

2024-07-24

Purchased Panasonic PT-CMZ50BU Laser Projectors from Audio General Inc.

"I purchased two Panasonic PT-CMZ50BU Laser LCD UST Projectors from Audio General Inc. Pieter van Ham assisted me. I can report that the projectors were both in excellent condition and performed perfectly. Pieter was extremely helpful and straightforward about the product, and facilitated a smooth and painless purchasing experience. I can easily recommend this company for AV purchases, and Pieter in particular."

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Verified
5/5

2024-05-27

Quick and Easy Experience!

"I needed a new remote for my Optoma Cinemax P2 Projector after my previous one had drinks spilled on it, breaking the "left" button, and for some reason they were terribly hard to find online. Audio General was one of the few places online I could find the remote, and for the most competitive price. They shipped after about a day and I had my new remote in 3-5 days (I forget, but it was faster than I expected). The new one that's arrived has worked great! "


Verified
5/5

2024-04-10

Fast, Lowest Price, Free Shipping

"The title says it all. A "go to" seller. Arrived one day after ordering."

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Verified
5/5

2024-04-08

Pieter is the man! Super helpful!

"I bought 2 projectors from Pieter at Audio General. Super helpful, and will buy from again! ️️️"

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Verified
5/5

2024-04-02

Projector purchase

"I bought two Epson EB-PU1007W Laser LCD Projectors. Mr Pieter van Ham was very kind and extremely helpful. This was a great experience! I would highly recommend doing business with audio general inc"

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Verified
5/5

2024-03-19

Epic customer service

"Epic customer service. My first unit was a dud but they worked with me and shipped out a replacement unit the day I provided notice, before I even shipped the dud unit back to them."

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Verified
5/5

2024-03-17

Great pricing

"Dave was very helpful and detailed oriented "

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Verified
5/5

2024-03-05

The equipment work flawless

"Its great purchasing at audio general"

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Verified
5/5

2024-01-23

Last-Minute Lens

"We were in a mad rush to find a Panasonic lens - installation time was upon us, and we needed to start on time. Pieter was responsive and within two days we had the lens and were ready to start the integration. Well done!"

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Verified
5/5

2023-06-02

Great 5 star rating

"As always Peter Van Ham nocked it out of the park needed a projector with arc and he steered me in the right direction. The projector was amazing and perfect for the theatre room we were updating.will continue buying from them for years to come thanks again Michael Pierz C.O Denny and Sons Electronics."

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