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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


Verified
5/5

2023-12-20

70040 Optoma Projector

"Quick on time delivery with zero issues. Also the best prices to be found. "

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Verified
5/5

2023-11-16

Great Customer Service

"I called AGI and was able to quickly talk to a very knowledgeable sales rep. Placed an order and it shipped that day. I would highly recommend AGI!"

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Verified
5/5

2023-11-13

Quick and Thoughtful Service.

"Good communication and follow through. "

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Verified
5/5

2023-10-26

Fast friendly service

"The team at AGI was able to let me know exactly what was in stock and then took care of my needs very quickly in order to meet an (almost) impossibly short timeline for a live performance."

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Verified
5/5

2023-10-04

Great seller

"Great and fast shipping couldn’t of asked for a better experience "

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Verified
5/5

2022-10-06

KRAMER SWITCHER VS-411X

"Very good, easy shipping, good price"

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Verified
5/5

2023-05-22

Fast service

"Thanks Peter great pricing, fast shipping, prompt communications will be buying from Audio General again. "

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Verified
5/5

2023-05-15

Excellent Sales Support

"Sales support is top notch, pricing is great and shipping is super fast. Highly recommend!"

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Verified
5/5

2023-05-04

Always a pleasure dealing with you guys

"The best information and the best product availability of any company I’ve dealt with."

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Verified
5/5

2023-04-17

"Super fast shipping and great service. "

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Verified
5/5

2023-04-12

Replacement Tips

"As a teacher, I need to know that I am purchasing quality products at a reasonable price. I was not sure what replacement tip to purchase for the interactive pen. The website helped me determine the correct product replacement and it fit perfectly. The price was very competitive and included more replacement tips for the price compared to other websites. "

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Verified
3/5

2023-03-04

Mixed Customer Service Experience

"I contacted Audio General to help me select a projector for a specific theater application. The salesperson was knowledgeable and helped me with the selection. The day after the order shipped I discovered independently that the manufacturer had a special going on a similar model that would also work with my application and save over $3,000. I contacted the salesperson and arranged to exchange the projector. I was very disappointed that I was charged a 10% restocking fee of $710 for the return of the original projector ordered. I understand there are costs associated with returning an item but $710 is unreasonable especially where the customer merely exchanged for a different item. The owner of Audio General would not negotiate on this amount. "

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Rep reply posted 2023-03-09
A rep from Audio General, audgen, has responded:

“We have a 10% restocking charge policy for returned orders and we often make exceptions, but we didn’t in this case because the item purchased was of lesser value and you received a free $2270 lens and $3135 cash back. ”


Verified
5/5

2023-02-02

Fast and accururate!

"Hard to find projector lamp arrived much faster than estimated, and 100% correct. "

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Verified
5/5

2023-02-01

Excellent company

"Very fast shipping. The communication was great."

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Verified
5/5

2023-01-12

EPSON Projector

"We were searching for this product in our location and lucky that Audio General had in stock. Great service!"

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