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Verified
1/5

2012-02-25

"System has now become useless since left side of screen is garbage and no help from customer service which demonstrates no real ability to help. "

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Verified
1/5

2012-02-16

"They are the worst kind of thieves there is!

They send out the wrong equipment and then give you the advice to order a new one, pay for that as well, and then return the one they sent out wrong, at your own expense...

If you are thinking of buying something from AutoDVDGPS / Qualir.com, just set fire to you money at home. At least then you will get some heat out of you money. And that is allot more that you will get than if you order something.

Stay clear of these jokers!

/ripped off for the last time.
"

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Verified
1/5

2012-01-06

"VERY PURE QUALITY!!!!!!!!


DONT BUY FROM THIS COMPANY!!!!!!!!!!!!!!!!


CHEAP ITEM AND NO SERVICE!!!!!!!!!

THERE ARE A LOT OF OTHER BETTER COMPANY!!!
"

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5/5

2011-12-18

"Fast sending, material conforms to the order with one taken very competitive. Quality with go like practice. Still large a thank you with QUALIR.
Mr VALLI M - FRANCE -
"

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5/5

2011-12-14

"All Perfect, the product run faster than expected, has a ton of functions and really good price and excellent service before and after buy.

I will recomend this store with no doubt
"

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Verified
1/5

2011-11-25

"I would have to concur with other displeased customers. Have a meeting with a good shrink before you buy from these people. Make sure you are better aware than I was. The service depot is very congenial, but they have no clue what your product is doing.

I bought a dvd gps for a dakota, after it was installed it kept shutting off every 10 minutes . After weeks of trying to get qualr to understand the problem and after number trips to the installed tomake sure it was correctly installed, they told me to send it back for repair. not replacement.

After spending more money to send it back they tell me someone damaged the power supply wire. HELLO??!!!!! eventualy they tole me the rear camera was defective I would have to buy another one, I paid them for thet to be shipped with the repaired unit. After waiting another month, the unit arrived today, now this is a 4 month ordeal,.. the unit arrives but there is no camera in the box, even though they insisted it would be there, and the unit is the WRONG one.. this unit will not fit in my dakota... now I have to go thru this all over again, an also get hold of paypal to try to get all my money back since I do not have anything I can use in the dakota.

This is my reason for saying get your head examined before you buy from this place.

"

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Verified
1/5

2011-07-08

"Please stay away from this seller, you might save couple of hundred bucks over the competitors and well known brands but it is not worth the hassle of dealing with their customer service and tech support people.

The unit itself seems substandard and the quality or lack there of shows through. My unit had problems from day one. After repeated complaints I started getting suggestions/advices from their tech support and here the exact excerpt from their emails.

After dealing with them for over 9 months now, they offered to repair the unit but at this point I don't think it is even worth spending the one-way shipping cost on this unit.

Who ever is reading this can have my unit for free just pay the shipping and it is yours to try it and keep it, before you spend on buying a "brand new" from china. Just send me an email at ****@**** or text me at ***-***-**** in US.

To give you an idea, here are few excerpt from the emails I had exchanged with these folks.

9/24/2010
"HI there.
I have asked our technician,
and he suggest you to tear off the plastic preservative ."

By plastic preservative they mean the protective cover on the LCD screen which didn't solve any of the several problems I reported.

10/7/2010
"HI ,
you said about STF708, right ?
and our technician needs the wiring diagram ."

Where are am I supposed to get the wiring diagram for the I am driving.


10/15/2010
Dear Prakash ,
I am sorry I am now mixing the problem .
I have checked you have changed a new unit which is STF708 ,
could you please kindly tell me the problem again ?
sorry for the inconvenience .

Sincerely
Shelley


--

www.autodvdgps.com


Reply

Forward


Reply
Prakash Tathireddy to Quair

show details 10/15/10


Hi Shelly, here is the list of problems...

1. If there is a CD or DVD in the system, the source randomly switches to CD or DVD while listening to radio or while in bluetooth or from any other source.

2. Call quality on bluetooth varies. Sometimes it is very clear other times I cannot hear the caller and they cannot hear me. During this time the phone is with me in the car so it is not a distance problem.

3. When listening to music from the phone via Bluetooth audio, the sound is choppy i.e. it plays sound for 1 or 2 seconds and silent the next few seconds and this repeats. But if I turn off the unit and restart it works fine.
Thanks,
Prakash.

...............
............
..........
06/08/2011
hi
I'm writing to you about my dvd bluetooth fm player. right now I'm not able to use it for anything more than a glorified fm radio. I have written to you in the past about these problems but have not gotten any solution so far.

It is close to an year since I bought this unit and am close to running out of warranty. I was hoping a firmware upgrade would take care of these issues but I haven't seen one coming

Added to the issues reported in the past the newest one is that it keeps trying to eject the cd/dvd on its own but does not eject it and keeps making the ejecting sound continuously.

I am done waiting for these issues to be resolved. If I donot get solutions for these issues in a week I'm sending this unit back. please refund me what ever is due after your restocking fee.

Thanks
Prakash.

06/16/2011
Hello,
you have checked all the connection , right ?
please make sure all of the wires are connected correctly and tightly.
waiting for your reply and thank you.

Best wishes
Kammy


"

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Verified
1/5

2011-02-19

"Order a 7" dvd gps unit from qualir in september 2010, it took one month to ship? when they promised 3 days....When the item arrived it was installed easy but the unit kept muting itself?? Several emails back and forth with tech suppport and they suggested I need a new harness...in Novembert they said one was mailed but it never arrived.....magically it was retured to Qualir, Tracking number supplied never worked. I then asked to have the harness shipped again as my system was still not working. I was told I had to pay $20 to have the harness shipped. I was foolish and paid the $20.....two weeks have past since paying and they still have not shipped the harness. It is now Feb 18,2010. Customer service does not exist, I am very disappionted with Qualir. They will not refund or even exchange the system and I basically have a $500 piece of crap! DO NOT BUY FROM QUALIR."

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Verified
4/5

2008-12-17

"I bought a GPS/stereo head unit for my mercedes and the price is amazing. The unit I bought has a 7 inch flip out screen and the GPS runs off of an SD card rather than a DVD which I love. It has ports for an iPod, 2 SD card slots (1 for GPS software and 1 for music or vids), 1 USB slot, AUX input and DVD/CD. I havent found a multimedia file type yet that it wont play. I have contacted them via email and they are prompt and professional although their english is very accented as it is a company in China. A friend got a bad unit from them and they exchanged it promptly and paid all shipping. The standard shipping is about $60 as it comes from China but got to me in only 3 days. The unit itself looks to be almost identical to a Pioneer AVIC-N5. Except with a lot more featires and no hideaway unit to deal with because the GPS runs on an SD card. Which you can also get from them for the cost of an SD card. The software interface on mine is somewhat clunky and lacks configuration options but is still quite usable. Other units of theirs have much better software. I bought the CGAQLL8008G model and would buy from them again. "

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