"very friendly and fast services"
"Great Prices quality parts"
"Greetings, my address was wrong in 2012. ups sent back my order. and this year was that I contacted AutoParts. they sent back my order without penalty. thanks"
"Delivery was fast. Unfortunately the a/c hose sent had an incorrect manufactured fitting, which most likely will be on all the hoses for this particular vehicle and part."
"NO COMMUNICATION.DOESN'T ANSWER 800 NUMBER AND DOESN'T REPLY TO EMAIL."
"Very satified with Brand, quality, price, packing of product however when ordering multiple items they often come from several locations so you never know when they are shipped and when they will arrive. Tracking from the shipper is not provided unless you contact customer support. "
"only shipped part of my order and no email with tracking
still waiting for parts"
"No issues, arrived on schedule and as advertised."
"Delivered in reasonable amount of time. Very Satisfied."
"Great prices! Fast delivery."
"Waited a week after order confirmation and no parts had arrived. Went online and discovered no tracking information. Waited a few days and still no tracking number. Called Customer Support twice (different days) and received automated response after a 30 to 60 sec that no one was available to take the call.
Finally, 9 days after confirmation email, I sent a reply to the order confirmation email asking for status of the order. I then received a response email shortly thereafter saying the part was not in stock so the order was cancelled. Note that I had to be the proactive one rather than Auto Parts Express and they did not deliver = very dissatisfied customer with an annoyingly unsatisfactory buying experience."
"I'm from Australia and being able to order parts for my USA cars this way is fantastic, I couldn't ask for a better service.
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"Received a package with my address correctly labeled, however with another customer's order inside the box. Still awaiting word on how or when I will receive my correct order."
"My credit card was turned down, and I order these parts through another vendor. But, my card was charged, and no parts sent. I tryed to get intouch with you through e-mail and phone calls. I have never heard anything back from you. I would think that you should have some type of phone service, or atleast reply to e-mails sent to you. I'm Very Dissatisfied, and this has not been resolved to date...."
"great price fast shipping"