ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2012-08-07

"Order part worth of $800. It's has been 10 days and all i got was single V-belt. Contact customer service via email with confirmation number (also customer number) and they email me back asking what is customer number. I email mail them back twice with the whole invoice and profile. Still no response. Call their 1800 number was a joke! never got a real person to talk to. Where are my parts? Anyway, my customer invoice said my order was shipped!!!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-07

"IT WAS GREAT,
THANKS FOR BEING SO HELPFUL!!!!!!!!!!!!!!!!!
"


5/5

2012-08-03

" Got the parts I wanted at a great price and received them via USPS and FED_EX in a few days, What more can you ask for. Continued success and continue to be an example for any online entrepreneurs to emulate.

thanks
"


5/5

2012-08-01

"I have found, over some time now, AutoPartsEXPRESS.com to be one of my few preferred providers -- great online catalog, good pricing, fast response, and I have several times found parts here that I could not find elsewhere. That's important to me, because I have an 86 Pontiac Fiero SE that takes trophies and gets driven, and needs parts from time to time. Thank you for your fine service. "


5/5

2012-07-28

"Impressed with ease of transaction. Only fault was price of shipping; thought it was high."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

3/5

2012-07-28

"Did not receive order yet. Received review before order. Called and Emailed with no response. Still waiting to receive order or a call or email. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2012-07-26

" Part was exactly what I needed and I received it fairly fast. The price was also great. Customer support was pretty poor though. I payed for express shipping and after two days their web site still said it hadn't shipped, so I tried calling their 1-800 number. After about ten tries and no one had answered, I gave up and emailed customer service. They replied back that they would check on it and let me know, but never got back to me. In the end it had shipped so everything was OK though."


5/5

2012-07-25

"Excellent place to buy parts, I got exactly what I ordered and without paying extra for shipping they delivered in 3 days. Reasonable s&h."


5/5

2012-07-17

"Right parts, best price, fast and free shipping. I'll definitely buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

3/5

2012-07-16

"wrong part sent to me ,waiting for right part to show up"


5/5

2012-07-16

"Good to do business with. Would recommend to friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2012-07-09

"the transaction to find and order the " in stock " parts was easy. However I'm still looking for a tracking # for my " filled " order.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-08

"I am very satisfied with product and price. It got here in fine condition even though tube was banged up. It is the equivalent product that manufacturer recommended. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

1/5

2012-07-06

"It took a week to get a part. My mechanic installed it two days later. I got a call from him today to find out that the shift motor was defective!!!
Now I have wasted a week and half plus labor to pull your part back out and ship it back for a refund!!!
"


4/5

2012-07-05

" I have now received all of the parts I ordered. "