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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-11-30

The best service

"Aleh was great I told he what I wanted and he deliver. Everyone was welcoming and very nice and I love my BMW ! I didn’t think I would but Aleh made sure I got what I wanted . Thanks again I telling everyone about you guys ! "


Verified
1/5

2023-11-30

CAUTION: Buyer beware

"Over 6 hours in dealership, my sales person Sherohn was helping 3 other customers at the same time so I never had his full attention. The finance guy filling in Dan was a really nice guy but after waiting over an hour for a deal I received a 10% interest rate with an 800 FICO so the dealer mark up was extremely aggressive. I signed paperwork stating I would put $5k down and an hour later all the finance paperwork was accidentally written up with only $2k down. I couldn’t afford to wait any longer and he said he would have to redo everything so I said I would refinance elsewhere for a better rate anyway rather than wait. Car detailing stated they could easily remove interior sticker tape on car. An additional hour of waiting the vehicle was parked and they were only able to remove half of it. I literally drove away with a car with peeling off stickers on the inside. Vehicle also had an accident that was not disclosed by dealer or sales person and paperwork for the accident repair was right in the glove box of the car. Including private information on the previous owners full address, name and contact information putting the original owner at risk in addition to myself at risk for purchasing a car that’s been in an accident that was not disclosed at full asking price. Extremely dissatisfying and untrusting of this dealership. Buyer beware."


Verified
5/5

2023-11-30

Excellent Sales Experience

"I had identified a specific car I wanted on the website. Once I contacted a sales rep he expedited the transfer of the car from one location to his location so I could come and see and test drive. I felt no pressure to make a deal and was very pleased with the easy approach, The sales rep made sure the vehicle was detailed and was ready to go. I would recommend Auto Lenders and will purchase again the future. "


Verified
5/5

2023-11-30

Sales Associate Dalla.

"Went into the Lawrenceville dealership for a specific car. Was in and out of there within 2 hours. Dalla was a pleasure to work with!"


Verified
5/5

2023-11-30

Very quick

"Amazing super fast and friendly dalla the best"


Verified
5/5

2023-11-30

Exceeded expectations

"I have to admit, my expectations were low due to the reputation of used car lots. This was different. In fact it was a better experience than the new car dealership I was looking at for a similar car. They wouldn't give me any warranty once I drove it off the lot (it was a different brand than the dealer sells). Auto Lender gave me a six-month bumper-to-bumper warranty, so I was comfortable with the purchase. The car was a better value, too, and the Auto Lender salesman, Anthony, was a pleasure to deal with."


Verified
3/5

2023-11-17

Love The Car But...

"I’ve purchased 4 cars from auto lenders over the years and I like the no haggle pricing. The overall experience is better than most car dealerships. They had the car I wanted, shipped it to the location that I wanted, and I ultimately fell in love with the car.

Here are the problems I had.
1. The car was purchased by auto lenders from another state and was not inspected in NJ. The car had a tinted windshield when I purchased it, and I could not get it to pass NJ inspection (I went to both state inspection and attempted to pay to have it inspected at a private garage). Neither option was successful, and I still don’t have a car that passes NJ inspection. When I called, they told me all they would do is cut the tint or remove it even though I purchased the car and want it with the tint as purchased. Needless to say this is costing me time and money when I’m already spending a lot with auto lenders. I think auto lenders should be responsible for getting the inspection sticker and re-tinting the windshield if need be.
2. My plates and registration were sitting at the dealership no call or indication that they were in and the temp tags were set to expire.

I got the car I wanted which is positive but now I will have to cut my tint and pay to redo the tint after being sold a car that doesn’t pass NJ inspection
"


Verified
4/5

2023-11-06

You know what he price is.

"I’m a repeat customer. Love the practice of showing the final price for the new car. I wish you would do this with the trade-in price and extended warrant option. Give the customer a bottom line for these as you do for the sale price of your vehicles."


Verified
5/5

2023-11-03

Repeat Customer

"I just purchased my third Mercedes from Paul Puglisi at the Lakewood facility. He is professional, accommodating, and honest! A pleasant experience"


Verified
5/5

2023-11-02

Great Salesperson, Great Experience

"Anthony Moore was my Salesperson in Egg Harbor Twp, NJ. He took his time and answered all my questions and worked for me to make the sale happen. I will definitely reach out to him directly the next time I am looking to buy a vehicle from Auto Lenders. "


Verified
5/5

2023-11-02

Hassle Free Buying

"I can't say enough what a relief it is to not have to deal with pushy car sellers. There is none of that at Auto Lenders. Mike Ellis at the Williamstown location was very helpful in getting us into our car. He offered options on similar vehicles when we were unsure and was very patient while my wife and I shopped around. In the end, we came back to the first car we took on a test drive. This will be our 4th car we've purchased from Auto Lenders and we see no reason to go anywhere else. "


Verified
5/5

2023-11-01

The only way to purchase a vehicle

"I recently purchased my second vehicle from Auto Lenders. The experience was awesome. No hassle, great service, the best selection of vehicles. Just an overall great experience. I have two family members who have also purchased vehicles at Auto Lenders and have stated the same. Reggie was the salesman of my latest purchase. He was fantastic!"


Verified
5/5

2023-11-01

Best Auto Dealership Around

"The gentlemen there were extremely helpful. Bill is phenomenal! I recommend that everyone purchase a vehicle at Auto Lenders. A great variety to choose from with A+ customer service!"


Verified
5/5

2023-10-31

Best car buying experience

"Simple, seamless and the staff were awesome!"


Verified
5/5

2023-10-31

Tenth Purchase from AutoLenders

"As always, AutoLenders carries quality, low-mileage vehicles - mine still with over two years left on the factory warranty. We have never been disappointed with a purchase yet. Dominic at the Williamstown location was able to get us to a deal quickly and we will definitely be back when it's my husband's turn for another car after the new year. We have recommended AutoLenders to our family and friends and will keep coming back. "