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Product & services pricing
2.50/5
Chance of future purchase:
3.75/5
Shipping & packaging:
2.82/5
Customer service:
2.50/5
Return/Replacement policy:
1.88/5

Verified
4/5

2018-11-22

quick service

"needed a sensor for my Mercedes and got good service and Price
on what I needed
"


Verified
5/5

2018-11-22

very quick delivery

"had the minimum dollar amount to receive free shipping and the order arrived within two days, pretty cool."


Verified
5/5

2018-11-21

AutoHausAZ is Boss!

"Parts reliance is important when you have high performance car. AH-AZ always pull through with fast shipping---like having your own parts dept. Thanks guys! "

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Verified
5/5

2018-11-21

Solid

"AutohausAZ is as solid as anything on the internet. "


Verified
5/5

2018-11-21

Flawless order and delivery, always!

"Items ordered are accurate and delivered on time. A very dependable parts reseller if you have a limited time frame to fix or service your vehicle."


Verified
2/5

2018-11-20

paid very expensive shipping for the wrong parts

"needed a coolant bypass hose, they had two which were suppose to fit my 560, to cover my base's I ordered both - different suppliers, different part numbers - both wrong - both looked like the exact same little hose in different packages. paid $53 for shipping then UPS wanted another $27 on delivery...
note to AutohausAZ - the 560 needs a 42mm id coolant bypass hose - not the 36mm id hose(s) sent...
"


Verified
2/5

2018-10-01

GLK reservoir

"Sent the wrong windshield washer reservoir "


Verified
2/5

2018-11-04

Cancelled Order

"Day or so after accepting my order, I was advised they could not supply, and they cancelled my order. Did not offer any other solution for sourcing part I was looking for."


Verified
2/5

2018-10-25

Wiper blades

"Wiper blades I Received had two blades with different sizes. I had to make it fit"


Verified
2/5

2018-10-01

Website misleading got wrong part

"Searched and ordered a fuel filter for my car, on the same search page the were copper washers with the same dimensions as the filter, I needed 2 different sizes so I ordered those too. Turned out they were the wrong washers for the filter. Website misleading hopefully they'll fix it."


Verified
2/5

2018-10-17

Wrong parts delivery

"Not sure what happened, but using online catalog confirming from manufacturers data for information still got wrong parts. Copper exhaust manifold nuts. Had to go to dealership and almost $3.00 each for correct nuts because assembly was being held up. "


Verified
2/5

2018-09-17

Sad but true; Good knowledge quality and pricing though

"Ordered online, order botched up further by voice person; Used my 10 year old M/Card that works flawlessly everywhere else except here. Some sort of 'address verification' hitch; tried both online and with live voice chat that took a week of delays; turned right around and ordered same part# from another online parts seller and bang, 1.5 minutes done deal. "

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Verified
2/5

2018-09-16

Their shipping charges are far above actual cost for rush shipment

"I was charged an extra 18 dollars to have an item ( a small part that weighed about a pound ) in my hands within 4 days of ordering it. I am in California so a shipment through USPS preferred would have gotten the item to me in 2 days for about $12. I feel that they take advantage of anyone needed the part quickly
The customer service rep was not interested in helping me at all
"

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Verified
5/5

2018-11-21

Top notch all the way around

"Great prices, product as described, great quality, fast shipping......"

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Verified
3/5

2018-11-21

Not the greatest experience, hoping for better.

"I paid for one day shipping and it took 2-3 days to arrive that was from two separate warehouses. Plus the valley pan gasket I ordered had a pinhole leak in it. "

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