"Excellent product, fast service

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"Terrible customer service , representatives from your company and it took two weeks to get a resolution to a problem that should’ve never even happened in the first place my shipping address was different than my billing address and they would not process my shipment payment or deliver my products until several messages back-and-forth between several of your agents, My truck is being worked on it crashes had a shop in Salem I live in Portland obviously I’m not gonna ship rear end to my house where my truck is not at so because of this it’s been going on three weeks and I still haven’t received my cards I’ve had to resubmit my shipping billing and personal information for times to fax and email and still the situation is unresolved I am waiting to get my rear end and $1239 or 49 and haven’t received any product even to this day I will not be ordering from LKQ again, When I asked to talk to a manager or supervisor last I spoke with Kassy I was told there is no supervisors being a total the **** to be blunt, Obviously I would have ordered from you guys if I knew the same as the billing at the same address otherwise I would’ve figured something else out work something else out with a different company were in the shipping address and the billing address didn’t have to match we are in here locally, so thanks for wasting another two weeks of my time"

"With one click I was able to get the rare part I needed, but got loan approved in a matter of minutes. I will definitely pass this site on."

"Every thing seemed to go well until we got everything put together it shifts through the gears but the power is not engaging at the converter. So now we have to pull everything back out to replace the torque converter.not pleased."

"I bought a used engine. I was concerned about the condition of the engine, but it was excellent. The engine has been installed and the car is running great. Shipping was quick and free. Thank you!"

"Very happy with the transmission I bought"

"Not good I received a broken transmission and b4 getting a replacement I was charged $600 by the shop where my car been fixed due to holding up their lift bcos they couldn’t get the car off due to car been on the lift waiting for the new transmission to come
It toked another week for a replacement transmission without any compensation "

"Engine arrived with broken parts that required repair/replacement. In lauding broken studs, bent heat pipes and an oil pan with an incompatible fitting for the application. Repairs, and fixes for incompatible components cost valuable time and hundreds of dollars. "

"My experience with this company has been horrible I ordered a rear end for my mustang had to wait three weeks for it to arrive took the day off to be there for the scheduled delivery never showed on Friday told me it be there Monday took off again never showed finally came on Tuesday 3 weeks after my order only to realize it was a 7.7 without abs and I ordered an 8.8 with abs called the following day which was Wednesday lady was nice I was nice to her said she found one in buffalo (much closer) would be here Monday which turned out to be true great........ come home from work Monday only to find out they sent me another 7.7 ugh now I gotta call back again tomorrow and have them get this one I got two rear ends in my drive way that are not what I paid for house is starting to look like a junk yard it’s self now I been waiting for over a month still don’t have the right part my car is at the shop waiting I think there gonna charge me rent when I tell them I still don’t have the part "

"I ordered a gas engine in excellent shape and you guys delivered me a diesel engine that has much more than 100k miles on it. What the heck???? "

"The engine is running very good "

"I bought a motor from Automotix. In the description it stated that it would come with a turbo. I specifically chose this engine because not all motors came with it. Well it showed up without one. I called and sent an email. Zero help what so ever. Was basically told to go f*** my hat. You better read the fine print regarding the warranty to. Lots of hoops to jump thru."

"Customer service provided timely updates on shipping status and correct delivery date. Product was in very good condition. Saved me hundreds of dollars based on part quote from dealership. Would highly recommend and would order replacement parts in the future if needed. Great experience!"

"Had to find some shades for my daughter's 2000 Toyota Solara. Automotix had them. I ordered them and one came. I called about the other. They had records, checked out if anything was left on the dock, and couldn't find out what happened. They asked me to wait a week while they filed a claim with the shipper. One that was done they let me choose for the sun shade, or be reimbursed. I asked for the sun shade, and go it a few days later. Even when something went wrong they were a piece of cake to work with."

"The unit was good , works fine, The shipping sucked, took more then two days to ship, then when it finally did arrive, the cables and electrical line were cut, cost me extra to have them repaired. Need to find a better shipping Company."