ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.89/5
Chance of future purchase:
3.96/5
Shipping & packaging:
4.27/5
Customer service:
4.11/5
Return/Replacement policy:
4.19/5
Featured Review


Verified
5/5

2024-11-10

My experience with Ava's Flowers.

"Ordered some flowers for my aunt's birthday.
They were delivered on time, and I received an email delivery confirmation.
She loved the bouquet, and the pictures she sent me looked like what I had ordered.
I'm very happy with my experience with Ava's, and definitely will order from them again.
i also will refer them to friends and family members.
All around excellent experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-10

She was over the moon from this great product!

"The experience with Avas Flowers. Net was wonderful. Fast and easy web ordering, with quick and very considerate care of product to end user/ A.KA. My wife. If you use this site, be ready for great experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-07

Great overall experience!

"I was looking for a last-minute order to be delivered the same day. Everyone else I checked could not deliver until the day after I needed delivery. I found Avasflowers and they showed that they could indeed deliver when I needed it. The whole process from start to finish was very easy and quick! The order was placed at 1:00am and was delivered by 5:00pm. The order was just as I wanted and at a good price! I will be using Avas for all of my future flower needs! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-06

Excellente service and very nice gift

"I am located in Mexico City but my wife is visiting her relatives so I asked for this beautiful gift to be sent out and it came with in the time frame and just as shown on the image, my wife was surprised when she received it, there was no issue accepting my credit card, it was very easy to make the purchase.
thanks AvasFlowers
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-06

Any flowers anywhere anytime!

"On line ordering was pretty easy, their customer service desk was very helpful. They delivered sunflowers in Colorado on a chilly fall day. It was same day delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-04

Great experience

"The arrangement looked like what I ordered and it was delivered quickly (next day). I felt the price was reasonable! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-04

First Time Ordering

"This was my first time ordering from Ava's. My mom just moved to Watertown so I wanted a local florist to use. The flowers were delivered timely, were beautiful, and lasted a long time. Will definitely order from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-03

Amazing customer service

"Did not rest until our flowers were delivered! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-01

Excellent Customer Service!

"I ordered flowers for my Aunt who was not home at the time of delivery. I appreciated getting a call while they were at her house to discuss further delivery options. The staff was patient, kind ,and the flowers were absolutely beautiful!!!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-11-01

Beautiful flowers but a day late

"Wonderfully beautiful flowers and my mom loved them!! Wish they were delivered on the selected date for her birthday but she did receive them the following day. Possibly because the requested day was a Sunday and some stores close on Sundays. But if closed on Sundays, possibly block out the potential to order deliveries on closed days. Overall the flowers look great!!"


Verified
5/5

2024-10-31

Amazing!

"Could not ask for better service or quality. Flowers and balloons were exactly what was described on the website. Delivery was prompt and on time! Will be ordering again for all needed occasions. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-31

Happy

"I was pleased with the ease of placing the order, the delivery time and the quality of the flowers. I would use Avis again "


Verified
2/5

2024-10-31

Bad customer care

"I ordered an arrangement of plants dish garden and didn’t get what I ordered. Customer service said it was due to Bosses Day. I kept talking to him trying to explain it was for a close friends funeral. They sent an ugly plant with sunflowers in it. I’d really like a credit or something. I have told everyone I’ve spoken with at your company that we were NOT SATISFIED!! Will never use again!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-30

Happy 1st time customer

"The flowers were delivered on time and very pretty except they really didn’t look like the picture on your website to me. My future daughter-in-law enjoyed them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-30

Gifted flowers well appreciated

"My sister in law received these flowers as a get well gift. She loved them and they lasted a long time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process