"Amazing to work with. Helped me get my item on time and when I needed it. Wish more sellers were as responsible and customer friendly and understanding the customers needs. Thank you again!!!"
"I placed an order at 5 am on a Monday morning. The website claimed to have 1 in stock. They cheerfully accepted my order and cc number.
I received a confirmation email immediately. At 10 am I received another email saying the item had already been "sold". Do these online bait-and-switch masters think they're fooling anybody?
I responded to the email saying I want the order cancelled. I also called the 800 number and left a message saying the same thing. Nobody is EVER available to answer the phone.
Summary: I will try to avoid purchasing anything from AxentMicro. Here's my advice: stay away from ANY online vendor that tells you they have something in stock in order to get you to place an order but then turns around and says they made a "mistake." Don't give them ANY business.
UPDATE: I traded emails with one of their support staff who was actually very sympathetic and nice. He offered me an explanation as to why they didn't have the router in stock. He sounded sincere, but who knows? He also said they would give me free shipping on my next order if and when I place one. His responsiveness to my emails actually impressed me. Use your own judgment."
"All items arrived on time, as specified, even though order was split between NJ and CA warehouses. Totally satisfied with results."
"Easy Transaction, Very prompt shipping. Order recieved exactly as ordered."
"Product was received very quickly, Speaking with the sales team was done via e-mail, but they seemed to stay on it and responded very quickly, I will do business with them again, it was a smoooth transaction, I see that they have changed there site around a bit, It looks like they are evolving and getting bigger and better "
"First but not last time with this vendor. Good site,excellent prices,fast delivery.The web site is a bit annoying with the fade in fade out feature...but who cares.."
"Very prompt service. Product as described. Will continue to purchase from this company."