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Product & services pricing
3.69/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.44/5
Customer service:
3.79/5
Return/Replacement policy:
3.68/5


Verified
1/5

2025-01-03

"Only knew my order was cancelled by the refund on my credit card. "


Verified
5/5

2025-01-01

Thank you

"Great Service, thanksfor your service"


Verified
1/5

2024-12-31

Don't order online

"The website make it look like the part is in stock. You only find out after ordering that the part needs to be shipped to the service location. Attempting to cancel the order because the part ETA is too long results in a restocking fee.
Don't order from here!
"

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Verified
5/5

2024-12-31

Amazing service!

"Top notch quality and products came right in time. "

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Verified
1/5

2024-12-27

Bad customer experience

"After making an online purchase and picking up in person that didn’t matter, however when I did a second purchase online again for pick I called to see if my order was ready and I was told yes. The next day as I was preparing to go pickup my order I received an email from the parts supervisor informing me the system (some other service) flagged my order stating the delivery address and billing address wasn’t the same. (I had selected to pick up my order) remember that. So the order was canceled. Not only did that shock me when I called to speak to the parts supervisor (Mark) he said the right words as they all do but he had not one bit of even caring what situation he had put me in. I am very disappointed and I will tell my businesses and friends I have along with my online contacts on all platforms the way BMW treated a repeat customer."

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Verified
3/5

2024-12-24

Server error ordering online

"Received a server error and was unable to determine if the order was placed. Confirmation of order was not received until much later which caused me to place a duplicate order. "

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Verified
5/5

2024-11-16

Excellent

"Excellent service thank you!"

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Verified
4/5

2024-12-16

"Parts guy was helpful but it took me 20 minutes waiting in line to get my ordered parts."


Verified
5/5

2024-12-10

Great experience

"From the quick reply to my email to the fast shipment of the parts, I can, only, say good words about my experience with BMW Markham."

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Verified
5/5

2024-12-09

Online order that needed attention.

"Very friendly and professional handling of the online order that required adjustment. Thank you for the easy transaction."

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Verified
1/5

2024-12-08

they havent delivered yet

"horrible where is the part i ordered 10 days ago"


Verified
4/5

2024-12-04

Thanks

"Great will advise once received"

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Verified
5/5

2024-12-04

Excellent Service

"Ordered some parts. Pick up was timely, helpful, respectful and very friendly"

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Verified
5/5

2024-12-02

Parts department

"Guys from parts department do really Great job. I always have best experience with them. Good mail communication , whic is rare these days. ."

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Verified
5/5

2024-11-27

Very fast service

"BMW Markham had the same part for almost $300 cheaper than anywhere else even factoring in $50 shipping to the other side of the country. "

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