ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.50/5
Chance of future purchase:
3.62/5
Shipping & packaging:
3.35/5
Customer service:
3.47/5
Return/Replacement policy:
3.54/5

Verified
5/5

2024-11-03

Oline shopping like it should be

"Found, ordered and paid for my required part in 9 minutes!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-11-03

BMW parts R us

"Found all parts I needed at a competitive price. Why shop somewhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-30

Friendly Service

"Very friendly staff at the parts counter. Dealership was super busy so had to park all the way at the back... can't really fault them for being popular if they are offering good service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-29

Easy as 1-2-3

"Great visibility on part details, schematics are easy to understand. Payment and shopping are convenient"


Verified
2/5

2024-10-28

STUPID QUESTION

"HOW CAN I RATE A BUSINESS IF I HAVEN'T RECIEVED THE PART."

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2024-10-24

Love this dealership.

"Thank you, always a pleasure and always a little better price than other dealerships. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2024-10-21

Request for RA for return

"No response from the customer service rep after several emails.

The items is not the correct part and we want to return it.

Terrible service to not respond.

Lorna Boone
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-10-19

Item not delivered

"Made an online purchase then a few days later received an email stating my order was being canceled due to PO Box location undeliverable. When completing my online purchase I provided my full address including my civic address and PO Box in case it was required. I replied to the email asking why they could not deliver to a civic address, but no reply was received."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-17

fast and good shipping.

"Accurate, fast and good price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-16

"Always Fast and accurate orders. "


Verified
2/5

2024-10-14

Recall message not reset

"I went in for a recall fix. But afterwards the app still shows me recall is there. Dealership must forgot to reset it after the service "


Verified
4/5

2024-10-11

Good experience

"Easy process to use...simple"


Verified
5/5

2024-10-10

Courteous

"Polite, respectful, and considerate in manner with a smile. Make my day."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-10-10

Allows you to buy items they don’t ship.

"Bought rotors only to find out they canceled my order without calling or sending an email to inform me it’s been canceled."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-07

Effortless

"Order before, great pricing and easy to look up parts and order online. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service