"I emailed asking questions, received a reply back in 20-30m, was told they didn't have it in stock and that it would take 2-3 days to get in stock before they could ship, and I ordered it. I can wait the 2-3 days. Thank you."
"Ordering via the website is great, fingers crossed my part is actually in stock!"
"easy to order..no hassle would order again"
"I had questions about a part needed to order online and Charles was the best! Very experienced and thorough! Great customer service!!"
"incredibly helpful, Mr. Kingman was awesome! walked me through a complicated part order, made sure I got what I needed"
"I had the part number already and they had the best price."
"I live in Nevada, but I buy online from BMW Northwest most of the parts for my BMW's. Best prices for original BMW parts and related Service."
"I needed a difficult to find part for a relatively old model. I chose to call; got to speak with a knowledgeable individual who checked stock in Germany and estimated ship date. Once we were aligned, I was able to order with confidence. Order was received as agreed at a great price "
"Had it in stock with as good of price as anywhere."
"BMW NW’s parts specialist identified my incorrect part number to ensure that I received to right bolts for my specific need
Service above and beyond…Outstanding!"
"Interface and illustrations were very helpful. Part numbers were a little difficult to find but may be due to unfamiliarity of system. So far, so good. "
"Again Charlie makes buying decisions and experience very easy. "
"Department manager was able to walk me through what part I needed and then confirmed it with the serial number. The part arrived here in Michigan just in time. Thank you very much Tom
"
"Quick response on inquiry about parts."
"very great sales supports helping me to find my right parts ."