"I initially ordered the wrong part. Could not find the part number for the correct part. Charlie took the time to find the right number. He also informed me I could return the wrong part I ordered. That is what I call great customer service> Thanks Charlie!"

"Great products, great price....weird checkout experience."

"program did not recognize address?"

"Great service and support in selecting right parts "

"Worked with charlie to verify everything and he's great! Thank you so much and I look forward to coming back again."

"Easy to order and cheapest BMW dealer in the states"

"My experience with BMW Northwest was a very pleasant experience. They (Charlie) made sure I received the correct part by cross referencing the VIN Number with the part I had ordered and promptly alerted me of the error and made the correction. This saved me big time.

Great Job and Thank You!"

"I ordered on line and the representative noticed that I ordered a part that would not have fit my vehicle based off of the vin number. The original order was canceled, and they emailed me and gave me the right part number. "

"The Parts are so affordable I love it"

"Left my number to get a call back to make sure I ordered the right part and heard back within an hour "

"I order often and am never disappointed "

"I needed to replace the heating panels inside the seats of an older model BMW and the site took me right where I needed to go, But what really convinced me that I was buying the right parts was the picture that showed the layout exactly as they were in the seats I had disassembled."

"Easy to order online follow instructions"

"Prices were lower than other dealers in my area. "

"Lowest price!! It was very easy to check out "